The day was 43 C. Hot. Black cars never handle the heat. Park the car for 5 minutes. Wow.

Car was super and the staff were excellent, especially as they had no internet! Great customer service.

I had an issue with the booking process so had to email to check the booking. Response was quick and helpful so full marks for customer service there too!

Everything was ok!

After I return the car I received an email telling me that I should upload the receipt to get my points credit. I think this system was too much old school. After I return I should have the points automatically. I contact via email asking for the points and they said they would do it for me even not sending the photos. I hope so!

Original car was old and tired and broke down. Was replaced immediately with a new model less than a month old.

Like: Transaction was painless and efficient and good value for money for a small car.
Dislike: Help lift heavy suitcases into the van when leaving as I believe this is a service downfall. Other than that, my first experience with Apex was a positive one and look forward to doing business again.