QEEQ
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Live Chat Email Us Service Code: 9146059337

Green Motion Sucks!!! Terrible experience. You may be taking huge risk to rent from them.

Reviewed: Wed, Mar 20, 2019
About GREEN MOTION: 2.0 /10
I followed the instructions on my rental papers after I arrived at Toronto Airport and called Green Motion for a shuttle pick-up at the airport. No one answered the phone so I left a message on their voice mail with my name, request for pick up and my telephone number. Green Motion never showed up. After 30 minutes and an hour I called again and not only did they not pick up the phone, the mailbox was full so I could not leave a message. I waited another 30 minutes and then assumed they were not coming since no one had called or arrived at the pick up location. I decided to Uber to their location and when I arrived a sign on the door said "I'll be back in 20 minutes. You can call at 905-564-2425. Sorry for the inconvenience." I called the number on the door and got the same FULL mailbox. There was no ability to leave a message or transfer to another person. I waited another hour and no one ever showed up to their offices. I ended up calling a nearby Enterprise Rent A Car location and they picked me up right away and got me in a car quickly. It is my opinion that Green Motion Sucks and is the worst rental experience I have had in 30 years of renting cars. I had to cancel two business appointments because of their poor business practices. I do not recommend them at all.
Intermediate | Toyota Corolla or similar

Relevant Reviews on GREEN MOTION Toronto airport

P.Mande

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Economy | Kia Rio 2 Doors or similar
Reviewed: Fri, Nov 1, 2019
About GREEN MOTION: 7.0 /10
About QEEQ: 9.0 /10

J.Bevill

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Sep 2, 2019
“Wasn’t made clear that pickup Wasn’t airport Also why was my card charged an extra 9$ after booking?”
About GREEN MOTION: 7.3 /10
Counter staff excellent but car was dirty

jean

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Economy | Toyota Yaris or similar
Reviewed: Mon, Aug 19, 2019
“Great company with great customer service”
About GREEN MOTION: 9.7 /10
Excellent customer service. Pick up location is a bit tricky to find, but overall it was perfect. Great car, brand new child seat, very satisfied by green motion. Will recommend for sure. If you dont mind a location a bit far from the airport.
About QEEQ: 10.0 /10
Great.

O.Banioniene

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Mar 6, 2019
“Clear instructions. Smooth pickup and drop off.”
About GREEN MOTION: 9.7 /10
The car was better than expected. The staff was attentive, quick, polite
About QEEQ: 10.0 /10

b.ade

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Economy | Toyota Yaris or similar
Reviewed: Sat, Dec 8, 2018
“10 out of 10”
About GREEN MOTION: 10.0 /10
Best rental company in town. a true hidden gem! Jamie is excellent as always. I wouldn't book anywhere else
About QEEQ: 10.0 /10

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