QEEQ

Good

About Alamo: 8.2 /10
Like: Fast service
Dislike: During the booking process online, the website gave us pick up option in Tower Bridge ( which we chose). But, when we got confirmation email it told us to pick up the car at Spur road address in Waterloo and not Tower Bridge. Unfortunately, Spur Road office was closed, so we had to call the agency to find out that in fact we had to pick up the car at Lower Marsh road ( Waterloo), so online booking process was a bit confusing, but overall satisfied with the service.
Reviewed: Fri, Oct 20, 2017
Economy | Vauxhall Corsa or similar

Relevant Reviews on Alamo in United Kingdom

A.Bin muhammad

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Full Size Van | Ford Galaxy 7 Seats or similar
“Good”
About Alamo: 9.7 /10
Very good
About Qeeq: 10.0 /10
Good
Reviewed: Thu, Feb 20, 2020

K.Egan

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Economy | Vauxhall Corsa 2 doors or similar
“Great customer service just a couple of niggles”
About Alamo: 8.7 /10
Email confirmation specifically said in terminal for collection as I was not flying in I was dropped at car rental and walked to terminal called the number to be told I need to go back up to car rental it would have been helpful if this was mentioned on the email. The only other thing was a deposit was taken from my credit card held until I returned the car but not refunded immediately (drop off out of hours) until I phoned the office as I am now out of the uk this has cost extra time and money
About Qeeq: 10.0 /10
Good easy experience apart from incorrect information emailed about pick up location
Reviewed: Sun, Jul 28, 2019

S.Murphy

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Premium | Mercedes-Benz C Class or similar
“Easy Booking and renting experience”
About Alamo: 8.7 /10
Excellent and enthusiastic counter staff.
About Qeeq: 10.0 /10
Worked very smoothly.
Reviewed: Mon, Jul 15, 2019

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Mini Van | Renault Master 7 Seats or similar
“Poor rental experience, vehicle was a bait and switch and had to pay for a 2nd rental, total rip”
About Alamo: 6.0 /10
The picture of the rental was a van and the vehicle type said it sits 7 or more, to all of us we were getting a van, thats what we specified. When we got there they gave us a SUV with a single flip up seat in the back - NO ROOM FOR LUGGAGE and WOULD NOT FIT 7 ADULTS. We had to rent a 2nd car just to fit everyone and the experience was horrible, she didn't know how to fix the problem or how to rent a car at the counter. We had to rent another one online and wait for the reservation to come through to Alamo's system. We were there for 2 hours trying to fix this, it was insane and in the end nothing was complimentary or even reduced in price - total scam, very unhappy with all of this.
Reviewed: Thu, Jun 6, 2019

C.Johnson

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Mini | Toyota Aygo 2 Doors or similar
“Convenient”
About Alamo: 9.7 /10
The Duty Manager on the desk in /Southampton helped me over the phone.
Reviewed: Wed, May 15, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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