We did not receive the car we ordered and it was just sufficient for our needs.

Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.

Overall process was good and easy, it is really cheap price than others. I would recommend others for sure.

Easy pick up and drop off. Car was perfect

Great price and would book again

I will hire a car again next time

I was embarrassed at the pickup counter because the staff asked whether to insure ir not. I explained that I had insured fully through your company. But the Eurocar staff said that any car accident happened then I had to pay $8000 to Eurocar and I could claim through your company. Is that true? Who is your insurance agent in Australia?

Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.