No solving .

Good evening, i Made a reservation with you for a car to Tenerife sud for 15 day s. From the confirm that i receive i had a car with Full insurance, and full fuel that i should have to Bring back full, but When i arrived to the agency, After 1 hour that i try to call and looking for the place where they should pick-up us, they told me that i have to pay € 50 for fuel and the guy Was very unprofessional and really rude. And then he told me that When i’ll bring back the car the re is the risk that they’ll not give me the deposit back, because his collegue is really strict. It look likes a threat. I can’t understand what Kind of service you sale. I sue to travel From 25 years also for job, and never ever i had a similar experience. I asked have an explanation about this situation. I pik up the car only because it Was late and i don’t have any chance to go back to the airport. In different case i didn’t pick-up the car and I’ll choose for another car rental. I don’ t want spend my time for bed service and bed person. It’s my holiday and I payed for have a good time here. And actually , at the moment I didn’t have my deposit back yet. Francesca Mastroianni