When i book a Corolla I would prefer a Corolla

As the Airports are busy place, you need to keep at least 2 people for processing.

Na

Service at the eurocar was excellent on pick up and drop off the car

Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.

We were not told that we had to pay for every driver just asked for our driver licenses and charged accordingly - not impressed with the service provided.

Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.

I was embarrassed at the pickup counter because the staff asked whether to insure ir not. I explained that I had insured fully through your company. But the Eurocar staff said that any car accident happened then I had to pay $8000 to Eurocar and I could claim through your company. Is that true? Who is your insurance agent in Australia?