down hraded from Altima to Sentra

No help try to rent me two 8 seated vans well over 1,500.00

I had to make a last minute reservation and Green Motion had the best prices available. But, we landed in Orlando airport ~ 5:30 am and had to wait over 30 mins to get the shuttle that would take us to the Green Motion location. At the location, there was only one couple before me in the line but it still took > 20 mins to complete the booking for them. There was a single operator to help people get their cars and she was having technical issues, still the wait seemed really long.

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.

Many many many add-on surprise prices added to our costs. Unnecessary toll transponder for insane price and would not decline insurance without proof. The extra fees were very very insane. Will never rent there again. I don’t blame service staff and car was fine. This was obviously scripted from management. Awful. Awful. Awful.

Like: My rental experience was painless and quick. I recommend this place.