I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

The worst car rental company ever, the staff are really rude , unfriendly and horrible customer service skills.

Took nearly two hours Getting first van from airport wasn’t easy Second van wasn’t there as stated If I hadn’t called pop I would have waited for long long time

pick up location is complicated. need to update the phone number

Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice