Great price for a basic service

Waiting for pick up 25 minutes after call pickup person don’t know how to talk even was very rude ! I am hiring car almost every week will never recommend or book again lovettip

Excellent in everything

I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

How do I proceed in this case?

I need the license plate number for the car I picked up April 15 in order to pay a toll road charge. I didn't receive any paper work on the car when rented. Dave Thorne

Pickup was only problem. Van does not have any logo ! This is a must!! Not everyone has access to a phone straight off the plane.

deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.