Dislike: I had wait nearly an hour to pick up my call because they were late in cleaning the car. The staff member was really nice, but it would've been nicer if I had been able to pick up my car on time.
I would like to inform you about the computer system you should atleasr update it.. it should show wether the person has been paid via net or not... in my case. I knew my husband paid my car but then.. it didnt show up in your system that made me worry. i had to bother my husband in thenmiddle of the night to ask one more time whether he paid for me or not.. and he said.. Yes.. thats the time where the stuff need to confirmed to other office... thats the system need to update for the convinience of everyone... thanks
The staff of Europcar was very kind. I caused a traffic accident. Great accident. The car broke completely. I also got hurt. The staff kindly attended to everything, such as accompanying my hospital, responding to the hotel I was staying with, and helping to book tickets for airplanes at a later date. It is a wonderful staff. I am grateful.
Like: When we were looking for the International car rental at the airport, nobody knows that this is National Car Rental. Fortunately, the staff was the one who find a way to look for us. We felt relieved and satisfied with their customer service performance, both the counter agent and the dispatcher/checker. With this experience, we are extending our rental for another 12 days. Dislike: I hope that super insurance should be more affordable or even free for returning renters like us.
The car condition wasn't great. Tire pressure was low, so we had to stop at a gas station for air, and we experienced a battery discharge as we left the headlights on for about 5 minutes while the tires were being inflated. This had us request the assistance of a technician. Even though, the Budget staff was very quick in answering our call for assistance and guided us remotely.
We've been waiting there to take a car 2 hours. The tire of car got dilated so it took a time to change. Then, the car was so dirty, they gave us a family car. And different car with what we booked
TERRIBLE EXPERIENCE.
I DIDNT GET THE CAR THAT I CONFIRMED BOOKED. LAST MINUTE AVIS SAID NO AVAILABLE CAR FOR ME AND IT TOOK MORE THAN 1 HOUR TO SORT IT OUT WHICH THEY GIVE THEIR AIRPORT CAR INSTEAD - CAMRY. AT FIRST THE STAFF WAS NOT HELPFUL UNTIL I RAISED MY VOICE AND TELLING THEM I AM A FOREIGNER AND I HAVE A CONFIRMED BOOKING BUT STILL THEY BLAIMED ONLINE AGENT WHICH IS YOU NOT DOING THE PROPER INFORMATION. I ARRIVED AT 15.30PM AND AFTER THE COMMOTION I GET THE CAR 20.00PM. I BOOKED AN AUTO CAR AND PAID EARLIER BUT NO AVAILABILITY AVIS WANT TO GIVE MANUAL WHICH I DONT DRIVE MANUAL CAR IN FOREIGN COUNTRY.
ALSO HAVE ANOTHER 1 CUSTOMER HAVE SAME SITUATION AT SAME TIME .
THE DEPOSIT THEY TOOK INITIAL ALSO SO HIGH.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
G.Sinclair
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View more >K.Choi
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View more >G.Tataryan
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View more >M.Maartense
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View more >Y.MOCHIDA
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View more >R.Vasquez
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View more >Dislike: I hope that super insurance should be more affordable or even free for returning renters like us.
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View more >R.Vasquez
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View more >Dislike: None at all.
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View more >Paul
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View more >Dislike: Collection was slow and not prepared
K.Hrubi
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View more >Dislike: nothing. everything was just great
M.PIZARRAS
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View more >Dislike: N/A
W. G.
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View more >P.Granada
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View more >Dislike: No vomment
O.SUGUE
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