Plus d'une heure d'attente à la gare de Rovaniemi: le véhicule était à l'aéroport en raison d'un problème informatique lors de la réservation selon les informations données... Malgré cela le personnel de Finn Rent à été très agréable.
There was one item listed on tips for driving in Lapland about using an electric cord if provided. My car didn’t have one but it would have been nice to have been told up front if my car should have had one and also how/where to plug in. Otherwise no complaints!
The car I hired was Toyota Yaris, but instead I received Opel Crosa, which is a disaster of a car, didn't enjoy it one bit. It was using more fuel than I expected, and it felt like it wasn't good enough for the price I payed. The customer service was good, I received my keys in no time and found the car in less than a minute.
Dislike: By mistake I have reserved the car for 10:30 PM and I came earlier 11:00 AM
Finnrent charge me for additions 41 Euro. This first time that a rental car charge me because of it.
Like: Very nice car Dislike: Two things.
First: I live in Finland and I have a cottage in Estonia. Why I must change car when I go to my cottage ?
I thought Europecar is a real EU car. I see no risk espasially when I did order a non expensive car.
Second: I always order my car before I come to Finland thruough internet. Why you use the currency of the country where I am ? I always loose currency change money if I need to change my reservation.
“All good, except I booked a car with 5 seats and I got one with 4 seats.”
About Thrifty:9.0/10
All good, except I booked a car with 5 seats and I got one with 4 seats. It was too cold and a lot of snow and we were tired. That's the reason we didn't go back to the office. We did not to waste time nor on the spot nor from our holiday. Except from this, all very good, thank you.
Helpful had to ring them as flight was cancelled til next day. Car was running with heater and engine on, useful as it was minus 30. Disappointed that car wasn't the model id booked
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View more >F.Delaloye
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View more >J.Suhonen
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View more >Dislike: Pick up instructions.
April
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View more >N.Dedov
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View more >O.Tal
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View more >P.Yrjas
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View more >Dislike: Two things. First: I live in Finland and I have a cottage in Estonia. Why I must change car when I go to my cottage ? I thought Europecar is a real EU car. I see no risk espasially when I did order a non expensive car. Second: I always order my car before I come to Finland thruough internet. Why you use the currency of the country where I am ? I always loose currency change money if I need to change my reservation.
Dorian
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View more >P.Dennett
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