El personal de devolución ,quería que entregara en 10 minutos el vehículo sin dar tiempo para ka revisión y después desapareció y fue imposible ubicarlo el cual tuve que dejar la llaves en una caja de recepción
Único ponto, foi que deixamos pago os pedágios que ficou em torno de R$300,00, porém não foi usado pois na cidade mesmo não tem pedágio.
O dia que fomos na Vinicola Conha y Toro, tivemos o maior constrangimento, pois a cancela automática não abriu, nas cabines informaram que a tarjeta não era para aquele pedágio, ficamos presos na cancela, sem dinheiro e não aceitava cartão. Fomos mal informados no balcão da Hertz e cobrado um valor que não seria utilizado.
“Cheap but painful. Took a day of our holiday to remedy problems.”
About CHILEAN:7.0/10
We waited a long time for the lady to do the paperwork - this should be more automated. The car was clean but old. On the second day, the car wouldn’t start. It was initially hard to get through to Chilean live chat. When I did, customer service was not very sympathetic, even though the problem was with their car. They agreed to send out a jump-start service at our cost - for us to argue later with Chilean. They also agreed to switch the car, once it started - but I had to do a stressful drive across Santiago to their office which was closing imminently. The staff at that office were ultimately helpful. Not a good overall experience.
The staff gave us a car that had no air-conditioning working. We had to spend 2-3 hours total resolving this issue.
After we got the new car, we got a punctured tire while driving on a highway.
We had to get this repaired ourselves and chilean did not even compensate us.
Overall poor quality vehicle and bad experience.
we had a puncture enroute and getting hold of anyone to help , respond and call back was very difficult and we had to sort it out ourselves. Dont have a problem on a Sunday.
The only complaint I have is that the tires were in just so and so condition and we ended up with a flat tire. Luckily it was close to the airport as there are no gas stations by the airport. The closest gas station is 1 hr away in Coyhaigue or 3.5 hrs in Puerto Rio Tranquilo. Europcar was excellent and covered the cost of the tire no questions asked.
About QEEQ:10.0/10
Quick and easy. For this location a recommendation to book and AWD or 4x4 if going to Puerto Tranquilo would be helpful.
The physical condition of the car contained many small dents and scrapes but the interior was mint. Windshield and tires were in extremely good condition. The front counter staff were fun and set everything up swiftly and released the car with ease. I would rent using Europcar again without question.
About QEEQ:10.0/10
I booked using kayak and had minimal experience through QEEQ
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Sanhuezaph@gmail.com
-
-
-
-
View more >V.CEBALLOS
-
-
-
-
View more >J.Ribo
-
-
-
-
View more >Saleem Najarali
-
-
-
-
View more >Emilio
-
-
-
-
View more >D.Catrinao Cerda
-
-
-
-
View more >G. Koster Grob
-
-
-
-
View more >F.REIS
-
-
-
-
View more >C.Phillips
-
-
-
-
View more >César Jesús Enrique
-
-
-
-
View more >J.Ong
-
-
-
-
View more >M.Smith
-
-
-
-
View more >Joanna
-
-
-
-
View more >J.Maddalozzo
-
-
-
-
View more >r.carvajal
-
-
-
-
View more >-
-
-
-
View more >V.MERINO
-
-
-
-
View more >C.Webster
-
-
-
-
View more >G.Guerra
-
-
-
-
View more >H.Roman Gonzalez
-
-
-
-
View more >Hot Destinations In Chile
Car Rental Brands Ranked In Chile
Check out this.