EUROPCAR CAR RENTAL REVIEWS IN CHILE

El ptoceso de devolucion es extrmadamaente lento. Deben revisar el auto, hacer papaeleo y volver a ingresar la trajeta de pago. Muy lento el proceso de devolucion. De no ir con tiempo, puerdo el vuelo

Fácil la recogida y la devolución. Tuve un problema técnico con mi vehículo, pero me lo cambiaron por otro. Favor revisar el estado de las tuercas y pernos de los neumáticos antes de arrendar. En mi vehículo faltaban 2 tuercas en un neumático y casi tuvimos un accidente.

Fácil de reservar. No pude incluir los cupones de descuento

No one was in the counter for drop off, we had to wait over an hour and no one came.

Buenas tardes. Primero que todo felicitar a la srta Rosa por toda su amabilidad y disposición para solucionar el inconveniente que nos encontramos al momento de retirar el vehículo ya que este no se encontraba y posterior a eso su compromiso y ayuda para resolver un impasse con el vehículo al momento de quedar en pane por un problema del conector a la batería... solo felicitaciones para ella y muchas gracias por hacer de nuestra experiencia con easyrentacar una experiencia bastante grata y 100% recomendable

Buena atención del personal

al principio tenia dudas de la página, pero cumplió en todo sentido.

Europcar is amazing. We needed to change the drop off location from Balmaceda to Coyhaique and they were totally fine with it and added no extra charge for the site change. Also, this is completely an aside, but my friend lost her passport when she arrived in Chile and didn't have an address to have her new one sent to. Europcar allowed her to use their address to have her passport sent to and held it for her until she could come back and pick it up. Amazing customer service, above and beyond!

Very good car and service from Europcar Balmaceda, friendly staff at the pickup counter in the airport terminal, staff also spoke little english wich was very helpful due to our limited spanish skills.

There were quite a few staff when we picked up the car at Punta Arenas airport, but none of them were professional. The process was very slow, despite the previous booking. After finishing the paperwork, we had to wait for another 15 minutes before the car arrived. The opposite was experienced during the drop-off. The guy was quick and efficient.

Nicely designed. Well executed.

Europcar have a useful, private car park at Balmaceda airport so that you can avoid paying parking charges. The car we rented was in good shape and did the job we wanted very well. The only issue they have is that the lines for picking up or returning cars can get a bit long when a flight has just arrived or is shortly to depart so give yourself plenty of time to complete these procedures.

Useful booking platform. Definitely helped us save money over the counter price.

There was a line up when we arrived at the counter. Car was great. Service was great.

Quick and easy. Accurate.

The only complaint I have is that the tires were in just so and so condition and we ended up with a flat tire. Luckily it was close to the airport as there are no gas stations by the airport. The closest gas station is 1 hr away in Coyhaigue or 3.5 hrs in Puerto Rio Tranquilo. Europcar was excellent and covered the cost of the tire no questions asked.

Quick and easy. For this location a recommendation to book and AWD or 4x4 if going to Puerto Tranquilo would be helpful.

Fue excelente todo el servicio

Super location merci rapide !

tres bon prix !

El vehículo en muy buen estado, limpio y buena calidad. Buena atención del personal.

Fácil de reservar y seleccionar vehículo.

Great car for what we needed. Bigger than I expected. They could have helped a little more with advice on making mirror adjustments etc.

The physical condition of the car contained many small dents and scrapes but the interior was mint. Windshield and tires were in extremely good condition. The front counter staff were fun and set everything up swiftly and released the car with ease. I would rent using Europcar again without question.

I booked using kayak and had minimal experience through QEEQ

Excelente auto, otorga seguridad en todo el viaje. Muu buen servicio

Great staff, quick delivery, powerfull car, high recommended!

The service was fantastic and the best car I have rented this year . Keep up the good work

Excellent and quick the reservation. Will recommend

OK, issues with number plate being on the dash - they said it was OK, but I'm not sure