Reservation ref 84038830 Truro. Office cramped, Entrance access difficult due to puddles. A long drive from the train station.
Waiting a week now for receipt for charge of £304.81 for scratched door handle needed for insurance. Counter assistance good and friendly
“Car suited our needs, just wasn’t that clean inside”
About Europcar:7.7/10
Picking up process was quick and simple, as was the drop off process. However the inside of the car was not very clean. Ironic seeing as there was a card on the dash, saying “clean and safe”
Counter staff excellent! On picking car up we were given an upgrade. No problems throughout the rental period. Felt very reassured by the young man on initial contact at the counter that any concerns/problems would be addressed ASAP, fortunately this was not necessary. Will definitely book europcar again.
About QEEQ:10.0/10
Excellent value for money!. We took our motorhome down to Cornwall and unfortunately the car we normally tow had broken down week prior to departure. From navigating the website to picking and dropping the car off I couldn't have found it more easy. Excellent value for money, I will definitely be using and recommending Easyrentcars.com
“I’m going to book again through QEEQ and Alamo. I cannot fault, only praise them highly.”
About Alamo:10.0/10
The booking was easy, simple and verified fully to know we had a car.
At Alamo, the staff were extremely efficient and totally professional, they couldn’t do anymore to help us. I say this as I needed to get to and from the train station, whereby they assisted in giving me a ride at pick up and drop off, which was extra to requirements and this courtesy helped us no end. Can’t thank them enough for the assistance given. Totally totally recommended.
About QEEQ:10.0/10
I have to say, it was as expected, details placed online and go through the service required and pay at the end. No problems and quite formal, will say that the prices were good and selection of available cars to hire was extremely good.
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