Before I pick up the car, I expected will pick up an alphard an old model with average condition. However, the store provides me more than that I can expected. The car is clean (I can see that they wash the cars at the pick up site.) and new (ODO only 19xxx km)
Besides, the staff are friendly. They confirm the details that makes me know what is needed to attention. They know I have purchased full insurance from Easyrentcar and explain what to do if accidents happen.
About QEEQ:10.0/10
EasyRentCars did a good job to partner with this rental car company,
Car was very clean and new, no complains about the car at all. Great thing is they will send you to your Naha hotel or airport after you return the car FOC, saved me a taxi ride.
Car and staff were awsome, however, you are required to go to one of their gas stations to fill up or top off before you drop off the car and bring a receipt as proof. Theory is great except forien travelers be warned you will have to have yen to top off the tank they dont take any forien cards (not even debit or military ones). Staff and experience was great just make sure to set some yen aside for the end.
“Good for using the rental car but pls concern abt insurance conditions”
About Car Rental Okinawa:8.0/10
Confused a bit for car instruction and drop off car location. It’s hard to use the gps on car. However, staff is good support and cleaning. It’s comfortable car.
Poor English language, since I forgot full fill the oil only of half tank, 1st Of the officer need me pay, ¥8xxx, it is really crazy, I angry and he don’t understand, 2nd staff told me ¥2xxx is ok. Which is totally ridiculous.
“The customer service of the rental car suppliers is average and still have room to improve.”
About Times:9.3/10
I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.
The car given to me was better and spacious than I expected. The only fallback is I was required to add gasoline at a specified gas station. I would suggest that it let's us free to choose gas station as long as it is within 30 minutes before returning the car.
About QEEQ:10.0/10
It is better to add option in the apps to allow pickup and return car at different location. Currently it only exists in web version.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Naha
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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