“Abnormal Overcharge . Bad services
濫收費用,拿著客人卡資料然後強迫刷費用”
About JT:2.0/10
In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure.
在意外中,不小心把車子刮花了一點,但租車公司卻開大額賠償金額,因信用卡在拿車時己複製我的資料,還車時工作人員沒有來檢查,只叫我在停子停在停車場,然後把位置告訴他們和拍照。最後回到我的國家,租車公司卻刷了巨額賠償金,而損壞部分是我當時沒看到的。在強迫下無奈付了。
The mileage was on the high side 65,000+ kms. We asked for a lower one and the staff accommodated our request. The mileage was still higher than our expectation and past experience however (30,000+ kms). The car functioned well however. Overall, we are satisfied.
About QEEQ:8.0/10
details of where to pick up and drop off are confusing at times, but overall OK.
Good customer service and good condition of vehicle. I had a wonderful trip as the vehicle i drove didn’t gave me any problem as it look very new to me.
About QEEQ:10.0/10
Good rental experience but somehow if it is a 1st timer it might had some issue with finding the location.
The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car .
return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great
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