WELLINGTON AIRPORT CAR RENTAL REVIEWS

Easy and cost effective....

Easily booked and clearly state everything in advance.

Poor customer service provided by Sage. Apparently it was her first week at ACE she is originally from Hertz. She showed poor customer service skills and at times rolled her eyes like I was stupid.

Really great, courteous and friendly. Good quality car, no pushy up-selling, and good features like full-to-full fuel, and unlimited mileage. Only 5 mins from the airport and the shuttle is easy. Would definitely use again.

Easyrentcars got me a good price and was easy to book with.

From a Toyota to a Hyundai was an 'upgrade' …..? No free GPS

Their cars are not new and they all seemed to have some damage. I witnessed many customers equally perplexed by the amount of damage if their assigned car. Their fleet did not look very new. Even though I had a guaranteed car make and model, they were unable to provide me with what I expected. They had one model but it was the "personal vehicle" for one of the employees and it was not clean/ready for a customer to drive and was probably an early 2010s model.

We were unaware that MODE was not located at the airport, so we ended up getting a taxi which cost $20 to the location. We hadn’t realised that they were waiting for communication from us so they could come pick us up. I’m not sure if this communication issue was a mode or EasyRentCars issue. Would have been good to know they offer airport pick up before hand. The car was in quite worn shape but for the price it wasn’t bad. One hub cap came off the wheel because they were all held on with zip ties. We also found the car struggled up hills. We didn’t expect much because the price was so cheap though. The lady that dealt with us when we arrived was excellent though, she was really helpful and kind, so that was the best part of the experience.

Everything was fine, except for the fact we didn’t know we could be picked up from the airport by MODE.

I have given my mostly negative feedback directly to ACE rental.

Car was good quality and maintained and economical.

Easy and simple access

Great car, good service.

Smooth as always

海外旅行で電話番号を使用できない場合もあります。電話以外でピックアップ出来る方法を考えてもらいたい。

値下げプロテクターは最高、 他のドライバーの登録、支払いもサイトで出来ると尚よい。

Bonne prise en charge.

Very quick service. Easy pick up and drop off.

All went really smoothly as always.

Hapoy returning customer.

Perfect

It was a little bit confusing what to do when returning the car at the airport. There were nobody to ask or there was no information where to leave the car and what to do next. But at the end - all good :).

drove in a vehicle have booked for. a bit wait for both pick up (Wellington airport) & drop off (Auckland airport), not that smooth. counter staff at pick up didn't introduce his products, had to offered myself. they should get more stuff on both ends to reduce the queues faster.

The car was much better than expected, the whole process was way faster than I first thought. Nothing to complain about.

we got a little upgrade, I think as a Toyota Corolla vs Nissan Tiida, a bit better. The service was good but a bit long on pick up and excellent and fast on drop off. In both cases, very friendly.

Car was fine, met all our needs.

Driving down the motorway I noticed the bonnet wasn’t put down properly and was flapping in the wind

Great. Easy. Efficient. Thanks