QEEQ
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+65-31585008
Live Chat Email Us Service Code: 9661048226
Reviewed: Thu, Aug 4, 2022
About Hertz: 9.0 /10
Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
About QEEQ: 10.0 /10
Excellent service - will use it again!
Economy | Suzuki Swift or similar

Relevant Reviews on Hertz MELBOURNE DT

N.Wrobel

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Compact | Hyundai i30 or similar
Reviewed: Tue, May 10, 2022
“Great australian drive”
About Hertz: 10.0 /10
Almost brand new car, very impressed, smooth rental process slightly slowed by small IT issues at pick up
About QEEQ: 10.0 /10
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cmchou

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“very good car rental experience”
About Hertz: 10.0 /10
I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
About QEEQ: 10.0 /10

S.Shah

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 19, 2019
“Hassle free”
About Hertz: 8.0 /10
It was easy all the way.
About QEEQ: 8.0 /10
Easy to book

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Small SUV | Nissan X-Trail or similar
Reviewed: Fri, May 31, 2019
“I wished we'd known EasyRentCars.com sooner.”
About Hertz: 10.0 /10
Service of Hertz Melbourne was excellent ! They're really helpful to guide us on the step by step process to pick up & drop off the car.
About QEEQ: 10.0 /10
EasyRentCars.com really works ! We'd used it twice for Melbourne & Vancouver, and it really help us find great cars & great service provider.

B.Boyd

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Intermediate SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 4, 2018
“Great Location and Pricing”
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??

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