I waited a terribly long time for my car which is understandable because I rented it during busy season. But then after over an hour of waiting some cars of the class over the one I reserved showed up but the staff refused to upgrade me and proceeded to make me wait another full hour until my class car came. All through this last hour they kept on reassuring me that my car will arrive in just ten more minutes, just fifteen more minutes, because obviously they couldn't tell me that I will have to wait another hour. I was under the impression that the common courtesy of rental car companies is to bump you up a class if they don't have your car especially if you had already payed for it beforehand. Making you wait a bit is fine but over 2 hours is ridiculous.
“The online booking was easy and quick.
The customer service at the actual location could be better.”
About Budget:7.3/10
I received a weaker car then expected which was unfair even though they had the car I saw online and booked. The people at the location were unfriendly and not helpful and introduced extra charges upon pick up.. not satisfied with their service.
About QEEQ:10.0/10
The online booking platform was quick and easy to use
Amazing little car which took us on a two day adventure in the mountains of North Israel on just one tank of fuel. Overall experience getting and returning car is easy and doesn't take overly long
About QEEQ:10.0/10
Incredibly easy process with cheap prices and even cheaper when they rebooked my booking automatically because the price dropped!
make up story's in order to make more money on innocent people!!
waiting hours to get a car. standing all time and no bathroom in the place.
only two workers at peek time.
Helpful staff, didn't wait long and gave a nice upgrade.
About QEEQ:10.0/10
Very easy booking platform. Original booking was rejected. Easyrentcars called me immediately before I even realized. Rebooked with a different company and went smooth.
They tried to charge us the deposit! The car was a bit damaged and with some warning signals (red lights). We had to argue not to be charged for the deposit.
They clearly tried to make money on us.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
t.handler
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