TAMRA CAR RENTAL REVIEWS

The customer service staff can speak very good English and communicate very well.

Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.

Love the platform and the promotion given as the price is more competitive compared to other platform.

The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.

Counter staff was very polite. I received whatsapp messages to inform me the shuttle bus services was over and was directed to a youtube video to know the directions to the pickup point. Video was clear and easy to understand. There were lots of scratches on the exterior of the car which can be repaired so as to improve the overall outlook of the vehicle and also for the driver. But the value and vehicle engine works well for my case, so I have nothing major to complaint.

Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help

Counter staff was very helpful, however thread on tyres were at the wear band already.

aged car and doesn't seem to be good mechanical condition. very dirty air duct with strong smell of dust. empty tank when getting the car, need to find gas station immediately. I will never use Tarma again.

good and easy booking, just need to have better partner.

Smooth pick up and drop off. Car condition is OK. Only a boot space is taking up by LPG tank.

Easy to book. Worth with discounts. Recommended.

The car interior cleanliness is less satisfactory. There were coffee spills on the sunshade and liquid mark in the cup holder. Dash was dusty which I guess the cleaner only cleaned the exterior.

Car was excellent but natural gas so had to look for specific stations

Excellent...would use again to order a car from the AIRPORT

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

Platform easy to use. Straight forward.

it could be better if they can provide us an umbrella to the shuttle bus when its raining

Good staff:)

最初に予約違う車が用意されており受取に時間がかかった。

The GPS system didn’t run smoothly So I forgot it and use the phone for navigation.

Booked a Kia Morning but got a Cheverolet Spark. Asked for full tank fuel but got only half a tank. Some unknown sounds from within the vehicle especially on uneven road surfaces. Otherwise pretty good. Car collection and drop off was hassle free.

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.

All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.

Excellent website and really easy to book car rental with easyrentcars.

The car aircon was not very cold and at times the gas meter was not showing the petrol accurately. I enjoyed the Bluetooth and radio station as the equipment worked well.

Would highly recommend the company although with a few inconvenient experience with the oil meter.

車のコンディションは良好。受付の方も翻訳アプリを使って対応するなど丁寧でした。他の大手レンタカー会社に比べると安い。情報が少なく不安でしたが、安心して利用出来ます。 カーナビが韓国語にしか対応していないので、ナビはNAVERマップを利用しました。スマホホルダーが用意されていたのも良かった。