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Live Chat Email Us Service Code: 4747201027
Reviewed: Mon, Jan 27, 2020
About ILHA VERDE: 9.3 /10
It was all very good except for the 10 euro paid on collection for cleaning. I don't remember there being any mention of it before. The overall price would still have been extremely good but little hidden charges are so annoying and disappointing. There was a large scratch under the front of the car. This was not marked on the existing damage sheet. However, it turned out they did have a record of the damage, so that was OK but a worry for a while.
About QEEQ: 10.0 /10
Economy | Renault Clio or similar

Relevant Reviews on ILHA VERDE Ponta Delgada Airport

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Economy | Fiat Panda or similar
Reviewed: Wed, Jan 1, 2020
About ILHA VERDE: 9.7 /10
We were very pleased with the car and the rental price. One suggestion I would make would be to eliminate the charge for cleaning. When we got the car we were told there would be a 11 euro charge to clean the car but we would get this back if we cleaned the car ourselves. My husband hand washed the car plus we took it through a car wash and vacuumed the inside and wiped down all the surfaces. When we returned the car we were told it was not clean enough. We challenged this and after much discussion were credited our 11 euros. I think this is not a good process. I want to affirm that we were very happy with the car during our stay and the staff were very courteous and helpful.
About QEEQ: 10.0 /10

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