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Bad lousy emergency policy. Worse the spare tyre is just Decoration!

About Hawk: 4.7 /10
Had tyre punctual on our last day rental travelling back to jb from kl. Text for emergency assistance. Lucky nearby found a workshop, and told the spare tyre is different size, cannot use. Text emergency assistance and was kept blaming is our fault to damage tyre and offer ZERO solution.
Reviewed: Dec 2, 2019
Intermediate | Honda Civic or similar

Relevant Reviews on Hawk Johor Bahru City


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Compact | Nissan Almera or similar
“Car is within expectations, but the process of getting the car is below expectations.”
About Hawk: 9.0 /10
The whole pick up process is slow. I was wondering if they can speed up the process by requesting for details online first and cut down on manual paperwork. Be prepared to wait at least 30 minutes for the whole paperwork to be completed. We chosen the option for car seat for our little girl at 3 years old. They did not want to install the car seat and expect the customer to install themselves. I am not the owner of the car seat and hence this again slows down the process of collecting the car of trying to figure out how the car seat works. The car seat looks old too and don't look clean. I opted for Nissan Almera but got a Proton Persona which they mention as equivalent. So do beware if you are expecting an imported car but got a local car. Nissan is surely more stable and comfortable to me.
About Qeeq: 10.0 /10
They could include options such as car seats in the total price.
Reviewed: Aug 13, 2019

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Intermediate | Honda Civic or similar
“So far so good as long you do not expect too high”
About Hawk: 6.7 /10
The customer service is average.
Reviewed: Jul 20, 2019

Cheryl Choy

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Mini | Perodua Bezza or similar
About Hawk: 5.3 /10
The car given was not what I have paid for due to availability. I was given a cheaper alternative and the car was very old.
About Qeeq: 10.0 /10
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Reviewed: Dec 27, 2018

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