Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!

Very happy.

I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.

I didn’t like how I was over charged because of booking through QEEQ by FOX because of the flight change. FOX could care less of helping to accommodate me since I booked through a third party.

受け取りや返却は良かったのですが、車両の状態がはじめから悪く、かなり傷が付いている状態でした。 さらに、返却から２日後、何も連絡なく勝手に約１０万円程度の請求をかけられていました。 今、レンタル場所に連絡をして、状況を確認しています。

The staff was friendly at check-out and helped me to get a more comfortable car for not much more money than I was originally paying, but they did not explain that the surcharge for having Fox Rent A Car fill the gas tank was 30% tax. The fuel was astronomically more expensive than if I had filled up the tank myself! And, when I dropped off the car, the lady who checked me out was not able to explain the details of my additional charges on my bill so she sent me over to another man at the check-out counter. He looked and acted very perturbed by everything I asked about, when trying to get clarification of the charges on my bill. I also had to fill out an incident report for a cracked windshield from a rock that flew up from another car. I wasn’t very happy to get a bill for almost $500 for a cracked windshield that I could not have prevented from happening.

The booking online was relatively easy, and I had no problems with the reservation when I arrived at Fox Rent A Car. However, I was charged a foreign transaction fee for booking through this site, so I don’t know if I’ll use EasyRentCars again due to the unexpected foreign transaction fee.

Very poor service. Didn’t provide a well maintained car. The wind shield was damaged and they never fixed it before giving for rental. People at the front desk in the evening shifts are very rude and unprofessional. They don’t have any manners. I will never go with Fox rentals in future.