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Live Chat Email Us Service Code: 4114304333
Reviewed: Fri, Sep 20, 2019
About Hertz: 8.7 /10
The service was great. They gave us a two categories higher car without extra charge because the requested was not available. The counter at the ibiza airport gives priority to the arrived flights versus clients that are already at the island (3 employees on one side, none on the other). That annoyed us but after complaining one employee helped us.
About QEEQ: 8.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Hertz in Spain

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Premium | Volvo XC60 or similar
Reviewed: Thu, Jan 9, 2020
About Hertz: 8.7 /10
The car meet our expectations but the process to collect car may take up some time
About QEEQ: 10.0 /10
Good service and keep it up

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Compact | Mercedes-Benz CLA or similar
Reviewed: Tue, Nov 26, 2019
About Hertz: 7.7 /10
First they tried to issue an other car in a different cat. (Audi A4). After insisting on the hired type of car, they arranged to pick it up at a differen rental station.
About QEEQ: 8.0 /10

Georgi Mateev

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Tue, Nov 19, 2019
About Hertz: 10.0 /10
Everything was simply perfect. We got a new car and it was easy to pick-up and drop-off. Will recommend Hertz in Las Palmas.
About QEEQ: 10.0 /10


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Mini Van | Opel Zafira or similar
Reviewed: Thu, Jul 18, 2019
About Hertz: 8.3 /10
Hertz overcharged for the car by a day so had to call customer services to get refund. Still waiting for this. Nobody to check and agree condition of vehicle on collection or drop off
About QEEQ: 8.0 /10


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Small SUV | Nissan Qashqai or similar
Reviewed: Mon, Jun 24, 2019
About Hertz: 8.7 /10
When we received our paperwork from easyrent it stated that we could collect the vehicle at either the Hertz or Thrifty desk in Palma airport. When iI approached the Thrifty desk the operative Rita advised that I couldnt collect it here (despite wearing Hertz labelled clothing). I showed her the paper work that clearly said that the vehicle could be collected at either Hertz OR Thrifty, be she insisted that because there was a Hertz image on the paper work that the vehicle could only be colelcted at the Hertz desk. This continued for ten minutes of so and she eventually relented but told me in no uncertain terms that they wouldnt normally do this and that they were doing us a favour. I dont know if the paper work or the operative was wrong, either way it added undue stress to the process.
About QEEQ: 10.0 /10

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