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Reviewed: Mon, Sep 9, 2019
About Europcar: 3.3 /10
WE reserved the car for pick up at 12pm we received a confirmation, we arrived at Europcar at 1155am, nobody was at the counter, we waited a man came and say they closed at 12pm, and if we wanted the car we will have to pay extra 50 euros!! We told him we were there before 12pm, he was very rude, and ask for another credit card, there is a pending $500.00 dollars charge from them, if it goes through I will deny it! He gave us the wrong address to return the car as well as easy rental, The guy at Europcar was supposed to give us a map and a code to return the car!!, he did not we spend 1 hour driving around Lyon to find the location we almost missed our train because of this, really bad bad service !!!
Compact | Peugeot 308 or similar

Relevant Reviews on Europcar in France


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Economy | Citroen C3 or similar
Reviewed: Tue, Jul 14, 2020
“Smooth and relax”
About Europcar: 10.0 /10
Yes really happy with the car and the service at the airport
About QEEQ: 10.0 /10
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Lydia Austen

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Fri, Sep 13, 2019
About Europcar: 9.3 /10
Really well priced, easy to collect and set up, and great app. Also easy to change the booking to extend and return to another location.
About QEEQ: 10.0 /10
Brilliant app, easy to use.


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Compact | Citroen C4 or similar
Reviewed: Mon, Aug 26, 2019
“Cheap and best”
About Europcar: 10.0 /10
When they give the car to you they don’t check anything even if the car is damage, but when you return the car they check each and everything, thanks god I have checked before and took picture on my mobile. When I returned the car they ask me to pay for the damage and after I saw him the photo , he said ok
About QEEQ: 10.0 /10
Best price with full insurance
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Compact | Peugeot 308 or similar
Reviewed: Thu, May 30, 2019
About Europcar: 9.7 /10
Excellent service at the desk during pick up. Gave good tips for our trip.
About QEEQ: 10.0 /10


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Compact | Alfa Romeo Giulietta or similar
Reviewed: Wed, May 8, 2019
“Fantastic car Alfa Romeo Juilia”
About Europcar: 10.0 /10
It will be brilliant if you have the hours rate for the late drop off. 2 hours extra cost for me the same like a hole day.
About QEEQ: 10.0 /10

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