The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency.
At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX.
The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.
CLICK RENT
The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.
スペインでCLICK RENTの口コミ
CLICK RENT
並ぶ必要がある以外は問題ありません。カウンターのサービスも良かったです。私は自発的に全保険を購入しましたが、店内の全保険は自己負担が不要で便利です。1日25ユーロで、元々のレンタル料金は1日10ユーロでした。とても安いです!
CLICK RENT
CLICK RENT
とても良かったです。車に少しだけトラブルがありましたが、すぐに人を派遣してくれました。返却後に問題がなかったため、すぐに返金されました。
CLICK RENT
CLICK RENT
サービスはいいですが、レンタカー店を探すのに時間がかかりました。
会社のコール者がよくて、見つからず、三菱自动车のコール者に连络してくれ、結局見つけた、ありがとうございます。