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Live Chat Email Us Service Code: 9882614274

Duped into paying £180 for insurance that i did not ask for. I will never use this company again.

Reviewed: Tue, May 21, 2019
About Easirent: 6.3 /10
I was asked if I wanted insurance which I clearly declined. After some confusing conversation I was then charged £180 for something I did not want and when I asked for my money back the staff member refused to reimburse me. To make matters worse he then said he can prove I agreed with video footage which I was more then happy to review and to my "surprise" he wasn't able to show me. I will never make a mistake by using a cheap car rental company again. Very Very poor. The only saving grace was the staff member on my return was very good and helpful. what a great guy he was.
Economy | Ford Fiesta or similar

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