Both pick-up and drop-off were very smooth. I purchased QEEQ's full insurance, and the staff did not try to upsell any additional coverage. During pick-up, the staff helped with luggage handling and thoroughly explained how to use the car. The in-car navigation was set to my preferred language, making it very convenient to use.

The car from Marseille had brake pad issues. QEEQ coordinated and replaced it with a new car (picture 2), a 1,000-kilometer new model. However, the entire process took 24 hours, which affected our itinerary.

Smooth communication

The process of picking up and returning the car was quite smooth.

This was my first international car rental experience and overall, I am very satisfied! However, there was one minor inconvenience: When the staff handed over the car, it was quite 'quick'. They gave me the keys and left immediately. When I noticed the car only had half a tank of fuel, I had to go back down to the office (the rental cars were parked on the third floor rooftop, while the office was on the ground floor).