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Live Chat Email Us Service Code: 4029363032

Beware! A total nightmare and costly mistake!

Reviewed: Wed, May 15, 2019
About Allstates: 2.7 /10
The rental booking stated there was a shuttle from the airport. I was unable to find a shuttle so I took a taxi thinking it was close. I was tired from travel and was just ready to get the car. $36 later I was at the rental location. The car was disgusting And had not been cleaned. There was a receipt for Chinese food in the backseat. The Camry had a lot of body damage also. I told the rep that the car was not acceptable and asked for another car. She offered me a Mustang that looked like it had been sideswiped. The whole experience was a nightmare and cost me 2 hours and $50. I have never had such a bad experience with a rental car.
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on Allstates (LAX Airport) All States Car Rental Inc.2

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Intermediate | Nissan Sentra or similar
Reviewed: Tue, Feb 11, 2020
“Overall good”
About Allstates: 10.0 /10
Waited over an hour to get picked up by the shuttle...quite stressful as I had an appt.
About QEEQ: 8.0 /10
Well done

M.Williams

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Oct 18, 2019
About Allstates: 7.7 /10
The car was dirty, maintenance light was on, but had no problems with the vehicle
About QEEQ: 8.0 /10

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Tue, Sep 10, 2019
“The car was in very bad shape. The care desperately needs a new suspension and transmission!”
About Allstates: 3.3 /10
There was much wrong with this car! The suspension was shot, the alignment was off and the transmission, at the minimum needs to be rebuilt. The car was supposed to be a non-smoking car and it was clearly smoked in. The weather stripping on the car was in seated in many places and it rattled over ever bump. This car should not be on the road!
About QEEQ: 7.0 /10

E.Russell

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jul 6, 2019
About Allstates: 5.3 /10
The address we were given to pick up the car was the wrong address. It took us over an hour to find the correct shuttle to pick up our rental car. We had several shuttles pass us by without even stopping. When we dropped off the vehicle, the owner insisted that we had damaged the car in two tiny little spots and demanded we file an insurance claim. I really think he just wanted insurance money and that the damage was on the car before we ever drove it. The damage was so small and minor that I never would have even noticed it.
About QEEQ: 10.0 /10
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D.Caughy

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Fri, Jun 21, 2019
“Terrible”
About Allstates: 3.0 /10
Terrible experience, the car I was given was not the assigned to me at the time of rental.The car smelled like pot, dirty. I had to exchange the car because the breaks were so bad.

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