great rental

The car exceeded my expectations, easy to pick up and drop off. The counter staff very helpful and nice. This rental car (Dollar) is the best I've ever rented.

A booking platform is good and easy.

Car was disgraceful , dirty inside and out. Full of marks and scratches. Charged me additional fees for no reason. Impossible to contact to say I was stuck in traffic and would be late to return car and then charge me an extra day rental for being less than 1 hour late - disgusting customer service and appalling service

I paid $89 for a car that would have been $60 or less at National, Avis, etc. The staff attempted multiple times to not honor the pricing even though they knew full well what they were doing. The excuses they made were up did not make sense and seemed to be apart of some scam. I have attached a photos of the easy car and Dollar car rental agreement. Even this took half an hour if arguing with somebody who thought they were the smartest behind the desk clerk alive. The total cost was supposed to be $178. They tried to charge $480 at first!

I just used the internet booking service which was good because few other car rentals had vehicles that week.

I didn't keep track of her name, unfortunately, but the lady who took care of us at the Tucson airport was efficient and very understanding of our needs. She was great!

Always give the vehicle a one over even a 2nd & third over- it would be unfairly bad if a cust. is held responsible for the previous condition of the vehicle ex. cigarette ashes something that one could be charged for. Overall- I would rent again, was not disappointed ‘

I was completely satisfied with my Rental, ease with reserving including the p/u & rtng.