The place of pick up did confuse me on booking but other than that a great rental experience!

Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.

Simple booking procedure with competitively priced cars.

Upon arrival the gentleman at the rentals desk knew who I was and knew about my booking. There was no confusion and no hard sell of extra insurance. I was given a vehicle in the next category up because they didn't have the one I'd originally booked. There was no option of choosing a vehicle - I was given a Renault Trafic minibus, which was fairly new and in good condition however there was no stereo! Return of the vehicle was smooth (posted keys in letterbox) and I got an email later that afternoon confirming everything was ok. Would definitely use them again.

The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.

Worked like a charm, great value.

Le personnel était arrogant

Will not use again