Good

Was a new car - taking/handing over were very smooth (though Yesaway has no counter at the airport. Just need to give a call, and staff came to receive us. No problem for the 6 days (880km) of rental Value for money, excellent services!

Excellent! First time using it. Liked the full protection package - value for money! Professional service in booking, canceling, refund and renting process. The pricing and discounts were also an huge attraction. Thumbs up!

good experince

thank you staff for helping

Nice service and good car condition. They have no pick up counter at the airport so it may be not easy to find without advance phone call.

Nice booking flow.

The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.

The booking system could be better if there are some photo showing the rental company counter and it's location.

The car was really new. The staff was very friendly and helpful, they gave me some useful advices while I was waiting for documents. Very appreciate!

Everything was ok until I request for the Tax invoice. I had to spend a lot of time contacting your staff asking for it. Finally, I could not get it right as you might not understand what I really need.