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Live chat Email us Service Code: 8355399305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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徳(オランダ、ベルギールクセンブルクフランス

Reviewed: Tue, Nov 12, 2019
About Hertz: 8.0 /10
難題に直面した時qeeqコールをいい、hertzの反応も良かった、
About QEEQ: 8.0 /10
感じがいいのはコール王さんの接待での態度と処理の結果、当時(10月31日午前)、私はオランダの中・ビューティー割引村、彼女に連絡した現地のhertz支社、そして発測位てくれ。残念ながらそのときはどう評価するかわからなかったが、電話をかけてみると評価できなくなっていた。ありがとう!
Mercedes-Benz Vito or similar

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Josephine Chaucer

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Reviewed: Wed, Sep 25, 2019
About Hertz: 10.0 /10
Not bad

Dana Haywood

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Reviewed: Wed, Jul 24, 2019
“Romantic Road Trip from Frankfurt to Füssen, Crossing to Hallstatt, Austria, and Returning to Munich”
About Hertz: 2.0 /10
They force you to buy additional insurance, otherwise they won't allow you to cross the border. The crossing fee is only 25 EUR, but the insurance costs 66 EUR plus tax, which altogether cost an extra 120 EUR. I booked a C-class but got an X1 instead, which is clearly not the same class in China. Maybe in Germany, X1 has the same price as C-class. I've had a good impression of Hertz before, but this experience was very disappointing. The staff refused to mediate over the phone with the booking agency. It was really frustrating. If I weren't in a hurry, I would've canceled the rental. Do not choose this company.

Parker O'Connor

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Reviewed: Tue, Jul 31, 2018
“Frankfurt, Luxembourg, Cologne, Marburg, Frankfurt”
About Hertz: 10.0 /10
Pickup and return were very convenient. It took a while to find a place to refuel at the airport, but everything else was great.
About QEEQ: 10.0 /10

Lilith Cissie

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Reviewed: Sun, Mar 24, 2019
“Frankfurt-Rhine River-Heidelberg-Frankfurt”
About Hertz: 2.0 /10
The engine failed to start twice: The first time was the day after renting the car, in the parking garage of the exhibition hall, it would not start. I called, but both breakdown numbers on the car key were unreachable and automatically disconnected! I tried the phone number on the rental platform, and after several transfers and explaining the situation, we waited for about an hour for assistance. During this time, I kept trying to start the car. Shortly after the phone contact, it miraculously started. Due to our tight schedule, returning to the airport to exchange cars was not an option, so we agreed that if it happened again, we would stop using the car. Miraculously, after four days, on the last day, while on our way to the airport, we stopped at a gas station to fill up the tank before return. After refueling, the car wouldn't start again! Tried all the phone numbers on the key and the rental company number, but none worked. The rental platform's phone said they couldn't help and asked us to call the breakdown number. Rushing to catch a flight, after about forty minutes of attempting to start it, it worked again! The car had only around 7,000 kilometers and was a 2018 model, so it should have been in good condition, but it was definitely a problematic car! Originally rented a Volvo V40, but was told at pickup that it was upgraded to a Jeep Wrangler. I thought I was lucky, but later felt it was a trap! It was a scary experience!

Gordon Russell

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Reviewed: Fri, Oct 17, 2014
About Hertz: 10.0 /10
Hertz's service in Europe is also quite good. I used Hertz when I traveled to the US as well—picking up and returning the car was very convenient.
About QEEQ: 10.0 /10

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