“Great rate. Don't expect the coupon to work. Thrifty Staff was superb.”
About Thrifty:9.7/10
The car was surprisingly well equipped for an economy car. Everything was great. My only complaint is that the car still had a stake smoke smell. I'm highly allergic to cigarette smoke, so even the residual smell gave me a headache when driving it. If I had time, they would habe changed out the car for me, but I was in a rush. They were extremely nice.
Dislike: The vehicle was not ready for me at the time of pick up. It had to be washed, cleaned and prepped for pick up before I could take it. The staff didn't even know they were supposed to have a truck rental ready for me.
“won't use again if i am nor reimbursed for the extra charge.”
About Budget:6.3/10
i was charged extra $100 for sideroad assistance and insurance which i HAVE NOT requested.
At the pick up counter they have not asked me about it and signed me on paperwork that aparently
says in small letters i agree to those extra services.
it is the first time i am not being notified verbally about this option, i always decline. I feel i have been hijacked into that.
It is wrong and un proffessional on the rental company side.
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