SANFORD CAR RENTAL REVIEWS

Given upgrade at no extra cost.

Good communication via email.

Like: We didn’t have a long wait to pick up or drop off
Dislike: That you charge for additional driver

Like: lots of room great car
Dislike: dent in the door, upsell from staff

Top quality experience with Alamo.Paid for all up front-no hard sell trying it on for add ons-excellent experience

The quickest, easiest car hire we have ever had. Didn’t expect GPS, at no additional cost this was a great extra.

Straight forward

We chose a Ford Escape but wish we hadn't selected that particular vehicle. It made a noise when full lock was applied and when the vehicle reached speeds between 45 and 65 the interior noise (combination of road and engine) was really loud. The noise was similar to that when in a jet airliner and you're sat near one of the engines. We only noticed it on the 2nd day and should really have taken it back, I guess we didn't because it would have taken time from our holiday.

Difficult to comment, I booked online and everything went smoothly.

Drop off at Orlando Sanford airport was awful. Pouring down rain pulled up car no one from Thirfty rent a car in sight. Sign said to leave keys in the car so I did. I was so worried that this is all I needed to do. Got on my plane and tried to call thrifty could not get through to the location. Finally called the roadside service just to get a person. They went into the computer and told me it was OK to leave the car there with the keys. Terrible terrible customer service at pick up I was completely wet from running back-and-forth to the car. No help from thrifty

Like: Very easy. In and out in no time.
Dislike: N/A

Like: Great service