CAR RENTAL REVIEWS ON APEX IN WELLINGTON

Only issue was Apex systems were down which made it take a bit longer on pickup other than that was hassle free, shuttle bus to and from airport is regular and quick

Easy to book and price protector is a nice bonus!

Basic car very inexpensive and it performed well over the 15 days and 2k km covered. Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.

Not required

Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful. Would recommend to those travelling to NZ.

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

Cool to use

Fantastic

Very efficient

Good

Good

Clear communication prior to pick up Clear understanding of T&C Service - prompt and vehicle was ready to go on arrival Clean Full - Petrol Easy to drive Highly recommend to others Pricing was fare Will definitely be using this service again

I have downloaded this app onto my phone so I may use this service for near future purposes Easy to use and understand

I needed a rear-facing car seat for my infant daughter. I almost ended up with a front-facing seat.

Professional And helpful at both ends. Only issue was sign posting at drop off as too easy to turn into wrong entrance and have to try and then round when you're in the way!

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

I rented the cars with this app 3 three already and it's very amazing and easy to book

Just perfect!

Always great booking through easyrentcars

The drivers side headlamp failed during the hire. Only solution Apex could offer was for me to arrange and pay for a replacement then be reimbursed. Not satisfactory. So had to avoid driving in the dark for 4 days until return.

Car was perfect for what we needed and apex was amazing at making it quick and easy. No hidden costs at all and great customer service. I dropped the car off late and they didn’t mind at all and was no extra fee.

The cheapest option and easy to use.

drove in a vehicle have booked for. a bit wait for both pick up (Wellington airport) & drop off (Auckland airport), not that smooth. counter staff at pick up didn't introduce his products, had to offered myself. they should get more stuff on both ends to reduce the queues faster.

the car was good & excellent

easy

All my dealings with Apex were easy. The staff were helpful, informative, and quick to respond to questions. The car was more spacious than expected and a pleasure to drive. Apex had no problems with us hiring the car for a one way journey between the Islands.

The QEEQ platform was intuitive to use and quickly got us a range of options which we were able to easily lock in for the trip.

Prompt service. Up sell of insurance is annoying yet not totally surprising. A certain amount of "would you like fries with that".

Didn't see Price Protector in action. Slightly disappointing.

Good to deal with. Needed to change cars and it was no hassle at all

Eeeeeeaaaaasy again!

Driving down the motorway I noticed the bonnet wasn’t put down properly and was flapping in the wind