Like: The car was clean and nice driving.
Fawzi is a great guy. He is professional and helpful with fast response.
I also liked the price I paid for the rent period.
Returning the car in the airport helped me a lot. Dislike: Can’t complain according to my experience.
Like: Good Service but the Vehicle had to be changed due to some due to some noise and technical problems. The vehicle was changed to my convenience where I was at that time. The pickup and drop process was also very efficiency. Dislike: The vehicle had to be changed
HORRIBLE HORRIBLE HORRIBLE experience with Arena. The car was in a very bad shape, barely any power steering, power windows not working, hub caps falling off, scratches everywhere. That was only the start since the people working at Arena are compulsive liars and will want to steel from you. Beware are stick with the bigger companies like Budget, Avis etc.
The staff are not friendly, and misconduct, There is no respect in dealing, I can say that it is a totally bad experience, and I would not recommend it to anyone. The competitive price is not at the expense of good service, In the end I paid over payments that are not right.
Like: We hired car from airport. Staff friendly. We took wifi along with car. Hence we didn't face problem while travelling. They gave us Sunny new car. Car is good condition and we didn't face problem. While returning also staff also friendly. Overall it is good. Dislike: They didn't give receipt while after handover of the car. They told no need of the receipt . Money which we deposited is reversed. They bank statement receipt. Hope we will not face any problem. Also when we took car petrol was 1 level. We were expecting full level. When we informed them, they filled 3 level and gave. It was ok.
The cars' tyiers were in very bad condition, even the spare one was also broken. I fixed the tyiers twice during the rent time. I was promised to get another car but didn't happen.
The car condition other than the tyiers was fine.
The Car was very old. Not the same model that i booked. Airbags were damaged, the car can’t speed beyond 90 km/hour. The car doesn’t worth 20% of the rent paid and it was disaster and unsafe to drive it. AVIS also advised in the beginning that there is no booking in their system and i waited 1:30 hours to get the car
El coche estaba con la alarma de mantenimiento. Amortiguadores en mal estado, motor sin fuerza.
A pesar de contratar el seguro ampliado con ustedes me hicieron una retención de 350jd
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E.Lassman
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View more >Ra’ed Bani Abdelrahman
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View more >Dislike: Can’t complain according to my experience.
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View more >A.Datey
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View more >Dislike: The vehicle had to be changed
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View more >M.zalatimo
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View more >Dislike: car cleaness
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View more >N.Ghanim
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View more >S.purandhara
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View more >Dislike: They didn't give receipt while after handover of the car. They told no need of the receipt . Money which we deposited is reversed. They bank statement receipt. Hope we will not face any problem. Also when we took car petrol was 1 level. We were expecting full level. When we informed them, they filled 3 level and gave. It was ok.
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View more >H.Almomani
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View more >A.MISHALE
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View more >W.Saleh
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