DALLAS FORT WORTH AIRPORT CAR RENTAL REVIEWS

Couldn't find the drop off location.

It was busy at check in counter and then at auto selection spot. Signs at return garage entrance could be more clear

They didn’t have any vehicle available so I didn’t took the car

The pick up was a total disaster. The only company with a line. Not that long, maybe eight people in front of me, and it took an hour. Horrible experience

Customer service was ok. Vehicle was booked with "unlimited miles" but at the counter I was told that it was 275 miles daily and on the contract it was written 375 miles daily. The van was sent out with a "patched tire" that the TPMS light stayed on constantly. I had to put another patch on the tire as it was consistently leaking. I did this at my expense.

Sadly dissapointed in the followup service.

The car exceeded expectations and the staff where all very helpfull

Car was a huge disappointment. Low windshield wiper fluid at pick up. Asked employee as I was checking out about low fluid, just shrugged her shoulders. Called customer service to complain about the car and low fluid. No help, stated would message rental desk at Dallas airport. Huge waste of my time. Will never rent a car from you again. Last experience was excellent. No customer service.

Very old van, almost 120,000 miles. Van with bad suspension due to age and very rough and bumpy. Very rude with customers. Force customers to buy insurance or will not rent out the van, putting customers with no choices. Limited to 1,200miles for a 9 days renting, and I paid almost $1,500

The first Van was pretty nice but had a tail light out, so I got a high mileage replacement that was a little rough around the edges. AC was cold and didnt have any issues but it probably needs to be retired.

Counter staff at Budget Desk at DFW was very rude.

Van front tires warned out, low tire pressure and engine Oil light came on .

It was very easy at the counter and return. I will use advantage again.

It is a very east app.

all are ok its what i expected thanks

Definitely the worst hire car I've ever had: years old; 32,000 miles; dented and scratched paintwork; scuffed wheels; stained seats; driveshaft whined while driving. I will never touch a Budget car again.

Good

Courteous staff, quick and easy pickup as well as drop off.

Easy booking process.

Great service, car etc. I just would have expected to learn more about the eToll service from them when taking the car.

I realized only after the trip was over that AVIS considered about $29 less than what was prepaid on my easyrentcars voucher. Any way to get back the $29 I paid extra?

Please ensure that the entire prepaid amount shown on the voucher is applied by the rental agency and we don't end up paying extra.

I came to Dallas every 20 days can you give me more discount every time because I like your car .