“Doubt I would use either company again due to 'hidden' fees or expenses.”
About MEX:6.3/10
Car was fine. At pick-up was forced to pay extra insurance or they wouldn't let us take the car at all. Felt like we were scammed.
Car also only had quarter tank of fuel when email said full to full.
Lorsque nous avons récupéré le véhicule le personnel a été très désagréable
Mon contrat de location n avait pas été reçu
Donc mon véhicule n etait pas disponible
Nous avons récupéré un véhicule abîmé sans climatisation et sans essence !
On m a fait signer un contrat sur lequel aucun dégât sur véhicule apparaissait et ma signature avait déjà été reporte sur la restitution...
On me donne un véhicule mouillé sur lequel on ne voit pas ou il est abîmé
Lors de la restitution on m incombe un dégât qui n est pas de ma faute et on me débite la caution de 2200€ !!!
Des voleurs !!!!
The counter staff try to cheat us about car insurance, I paid for super protection package, they told us that package doesn't mean anything, you must pay 25€ per day for real insurance etc.
While dropping the car back they wanted to charge us about a scratch that already exist on the rear right door. We got the pictures of car in the pick up, so nothing happened (I guess).
The counter staff said that the deposit (900€) will be paid back a month later but I'm not sure they're keeping their words.
When i wanted to make an insurance for car customer service offered me an insurance which costs 125€ . I didnt make insurance but they blocked 960€ from my credit card.AFAIK this cars already insuranced or casco.So they are threating us or paying the what they want for insurance, or take unfair winned money.
“If there is no availability don't allow the user to take the car”
About Budget:8.0/10
They where no so often to have this kind of reservations, and the girl that assist us where a little bit lost.
About QEEQ:8.0/10
I reserved 2 vehicles before this, larger ones, and where rejected because there wasn't availability. Ok, It's something understandable, but what it is not, is that they take 3 days to tell me that, and the amount of money that I had blocked on my credit card for this two cars take a long time to be unlocked.
During return, the staff insist that I must sign a blank form for damage before inspecting the car. It is like signing off a blank cheque without both parties going through checking the car
Pagamos por un Dacia Duster, porque queriamos un Sub grande, pero nos dieron un Renaul Capture, por el mismo precio, que es mucho mas pequeño.
No marcaron ningun toque en el coche y al salir vimos que tenia varios golpes, menos mal que hicimos fotos, porque al entregarlo nos pidieron fotos.
Had to wait for car to be filled up with gas, it hadn’t been washed and on return was told I had to have washed it.
Too much time spent by employee checking every single inch of the car, something not done in USA where people look for obvious problems like a crash.
Vehicle was as described and in a very good condition. The pick up and drop off process was smooth and quick.
About QEEQ:10.0/10
I use qeeq a lot because it's easy to compare between different rental agencies including the smaller independent agencies. Price wise I've also always found qeeq to be cheaper than others for a comparable car rental. Also, there are coupons that can be used.
Worst car rental company I've ever dealt with - used bullying tactics to try to sell me their insurance and when I refused they kept my pregnant wife and little toddler for over 1.5h out in the middle of the night. When we returned the car they tried to charge us for pre-existing damage and it turned out they didn't have a clue about the condition of the cars they are renting out, but still haggled for over an hour. AVOID LIKE THE PLAGUE!!!
Hertz rentals car parking the most far parking from the airport building.
I ordered Skoda Octavia, but they give me Skoda Rapid and tried to prove that the cars are in the same category. I took the Rapid, because, finally, there are was no additional cars on the parking. The parking is very small.
That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.
About QEEQ:8.0/10
Good as always, I only use this website to rent cars.
AVIS in Bucharest is well organized. Follow the signs for Rentals, you need to go down two levels, and there is the counter. Staff is helpful. Park is a bit out of the airport but there is a shuttle service called once you have your paperwork.
AVIS in Bucharest is well organized, staff speak good english and they are helpful. Collect your paper from the counter and then a shuttle will take you at the parking.
“Bad company. We got a vehicle without air conditioner. Missing engine oil. Back invented an injur”
About RIGHT CARS:2.0/10
Bad company. We got a vehicle without air conditioner. Missing engine oil. Back invented an injury that was not done through me. Lied. Please do not approach this company
“Very threatening and aggressive upselling by Klass Wagen staff.”
About KLASS WAGEN:5.0/10
Absolutely disgusting service.
Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit.
This has been my worst car hire experience in my life.
About QEEQ:10.0/10
All good.
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