Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.
About QEEQ:10.0/10
Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.
The car exceeded our expectations. It was a new Corolla with advanced features like automatic braking if there were a vehicle in front. We had to wait for over 1 hour in queue to get the car and this was the only negative point in an otherwise excellent experience. The counter staff was otherwise very helpful.
About QEEQ:10.0/10
QEEQ.Com is very easy to use and describes each piece of the transaction in simple words that are easy to understand and make decisions with. Our experience with QEEQ has been excellent and beyond expectations. We shall be going first to QEEQ.Com for future car bookings.
“Invalid insurance, could not use for rental purpose.”
About Routes:5.0/10
The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.
The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz.
The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park.
The drop off process was very quick and seamless.
The car was very comfortable and perfect for our trip.
Staff were friendly and polite.
About QEEQ:10.0/10
The booking platform was effective.
Once booking made, however, I continued to see recommendations for my booked dates on the app.
This was a fantastic experience! I was even able to get a free upgrade to a Wrangler, which I understand is rare, but was totally appreciated! Although I may have paid more in gas, the luxury of the vehicle was worth it!
About QEEQ:10.0/10
This was a great find! And for the price, I don't think anywhere even came close. Especially when it came to the quality. There is a reason I keep using these services.
The car was broken down in the road, with check engine light on, and strong gas smelling. We have to call the road assistant to report the issue and waiting for 3 hours to get answer with the next day to have the replacement car. We end up with one more day stay in our intermedia hotel in Jasper and can not cancel that day hotel in Kamloops. So we wasted 500 CAD (Jasper hotel) + 300 CAD (Kamloops hotel) plus one more day stuck in Jasper in the mountain. This is horrible because of the bad condition of the rental car.
About QEEQ:10.0/10
Good platform to do the car rental and hotel booking.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Rochelle Meah
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