From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8103730288
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8103730288
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Alpha Car Hire, Alpha Car Hire Gold Coast Airport Car Rental

Alpha Car Hire 500+ ratings, 4 reviews

Gold Coast, Queensland, Australia

9.5 / 10 Excellent

Alpha Car Hire - Alpha Car Hire Gold Coast Airport Information, Car Rental Instructions & Policies

Address

19B Ourimbah Rd, Tweed Heads NSW 2485

Telephone

+61 7 5586 6900

Pick-up Instructions

The Alpha Car Hire - Alpha Car Hire Gold Coast Airport car rental location is located out of the airport

Instructions for Gold Coast Shuttle Bus Service 1. Once you collect your luggage and are ready to go, please call 07 5586 6900, so we can send the Shuttle Bus on its way to pick you up. 2. Once outside, turn left and walk towards the Bus & Coach Transit Area. 3. Once in the Shuttle bus area, look for the Purple Bus. 4. Our Shuttle Bus can take up to 9 people at once. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. After- Hours Pick-up Please check with the store first if you can pick up your car outside of business hours. Due to no staff being present at the store outside of business hours, self-service car pick-up is required. 1. It's compulsary to complete the Online Check-in sent by the rental company or use the link below: https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=QXVBbHBoYUdyb3VwNzc0fFJDTVN1cHBvcnR8OWxPRTA5T3Y%3d 2. A credit card authorization code is needed to provide to the rental company. Failure to do so will result in the unsuccessful pick-up.

Drop-off Instructions

Please check with the branch staff about the return location and time

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00
07:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any Australian islands, taking rental cars crossing border is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 5000

Theft Insurance Excess:

AUD 5000

Third Party Liability Insurance Excess:

AUD 5000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Coolangatta Airport

Railway Stations

11.6 mi from Robina Train Station

21.8 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL
Map view of Alpha Car Hire Store Location
coordinates: -28.175654021485 153.52701061898

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.5 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Wade Young

    Gold Coast

    10 /10 Excellent

    Reviewed: Tuesday, October 15, 2024

    Very satisfied! They gave us a brand-new MG!
    Read More >
  • Eden Marion

    Gold Coast

    8 /10 Very good

    Reviewed: Tuesday, October 15, 2024

    Business is good, but there aren't enough staff for reception. Overall, it's quite satisfactory.
    Read More >
  • Ella Baldwin

    Gold Coast

    10 /10 Excellent

    Reviewed: Tuesday, October 15, 2024

    Overall satisfied
    Read More >
  • Mark Kathleen

    Gold Coast

    10 /10 Excellent

    Reviewed: Tuesday, October 15, 2024

    Very satisfied
    Read More >
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