Alamo, London - Heathrow Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - London - Heathrow Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR NORTHERN PERIMETER ROAD,HEATHROW,ENG,TW6 2RY,GB

Telephone

0208-1501809

Pick-up Instructions

The Alamo - London - Heathrow Airport car rental location is located out of the airport

After your baggage collection, please proceed to our (Enterprise) counter located in the arrivals hall of terminals 1, 2, 3, 4 & 5. Please use the courtesy phone located at the Enterprise counter to call the shuttle service which can take up to 10 minutes. Please be aware that we will have an Agent on call up until midnight but you cannot collect a vehicle after midnight and before 6am. For further information please contact us on 020 8897 2100.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00	06:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Poland Slovakia Slovenia Spain Switzerland Portugal Ireland	GBP 325 per rental

European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Renault Traffic	Ireland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Mg Mg3 Or Similar,Kia Cerato,Volkswagen Golf,Nissan March,Vauxhall Corsa,Opel Corsa 3 Doors,Vauxhall Corsa,Vauxhall Corsa,Toyota Yaris,Mitsubishi Colt,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Renault Captur,Kia Picanto,Toyota Aygo,Opel Insignia,Toyota Corolla,Volkswagen Passat,Opel Insignia,

EUR 1350 for Renault Master,Kia Carnival,Volkswagen Caddy,Volkswagen Caddy,Bmw 218,Fiat Doblo,Vauxhall Vivaro 5.8mâ³,Mitsubishi Xpander,Ford S-max,

EUR 1400 for Mercedes A-class,Mercedes A-class,

GBP 2000 for other car models.

GBP 2000 for Mercedes A-class,Mercedes A-class,Lexus Ux 300e,Audi Q6 E-tron,Toyota Kluger,Hyundai I10 Bvm,Kia Carnival,Volkswagen Caddy,Vw Virtus Tsi 10 Hyundai Hb20s 10 Turbo,Renault Captur,Mazda Mx30,Toyota C-hr,Peugeot 3008,Volkswagen T-cross,Kia Sportage,Fiat Doblo,Mercedes-benz Cla,Mercedes E Class,Bmw Ix-electric,Bmw X5,Renault Traffic,Toyota Proace,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Volvo Xc60,Mercedes C-class,Mercedes Eqc,Volvo Xc60 Aut,Opel Insignia,Skoda Octavia,Toyota Corolla,Volkswagen Passat,Opel Insignia,Mercedes-benz Eqb,Ford Kuga,Ford Kuga,Ford Kuga,Ford S-max,Audi E-tron 55 Electric,Audi A8,Mercedes S-class,Landrover Range Rover Sport,Range Rover Sport,

GBP 1500 for Renault Megane Electric,Niro Plug In,Hyundai Ioniq,Volkswagen Golf,Toyota Auris Diesel,Nissan March,Citroen C3 Aircross,Kia Niro,Vw T-cross,Nissan Juke,Vauxhall Corsa,Opel Corsa 3 Doors,4 E Tech,Toyota Yaris Hybrid,Toyota Yaris,Mitsubishi Colt,Toyota Aygo,

GBP 1500-2000 for Renault Master,Volkswagen Caddy,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter,Ford Luton Van,Vauxhall Vivaro 5.8mâ³,

Theft Insurance Excess differs by car model:

GBP 1500-2000 for Renault Master,Volkswagen Caddy,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter,Ford Luton Van,Vauxhall Vivaro 5.8mâ³,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Heathrow Airport T5

1.2 mi from Heathrow Airport T1-T4

1.2 mi from Heathrow Airport

Railway Stations

0.8 mi from Heathrow Terminal 5

1.1 mi from Heathrow Terminals 2 & 3

1.9 mi from Heathrow Terminal 4

Hotels

12.3 mi from Copthorne Tara Hotel London Kensington

12.5 mi from Seraphine London Kensington Garden Hotel

12.7 mi from Millennium Gloucester Hotel London

Other Landmarks

10.2 mi from Hyde Park

15.1 mi from Trafalgar Square

15.2 mi from Big Ben

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 51.479583 -0.476222

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 9.7
Vehicle cleanliness: 9.4
Spaciousness: 9.7
Counter staff: 9.4
Pick-up location: 9.4
Drop-off location: 8.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Y.limbu
London
8.2 /10 Very good
Reviewed: Wednesday, May 20, 2026
Like: customer service and also checked my old record in Enterprise and it helped to process my rent quickly
Dislike: Vehicle was not the one as advertised in website.
Read More >
L.Lai
London
10 /10 Excellent
Reviewed: Wednesday, May 20, 2026
Yes, the car was spacious. There were no queue. The staff waited outside the rental office to greet me as U got off the shuttle bus. Everything was processed very efficiently. Staff were friendly, courteous and helpful at Alamo for both pick up and drop off.
Read More >
A.Seeber
London
10 /10 Excellent
Reviewed: Wednesday, May 20, 2026
The car was excellent and a pleasure to drive. There was hardly any wait at all, in spite of having booked the wrong day.
Read More >
A.ALKAABI
London
9 /10 Excellent
Reviewed: Wednesday, May 20, 2026
I still waiting up to today for my deposit to be returned back to my account since I returned the car on 17th of July...
Read More >
K.Leung
London
8.7 /10 Very good
Reviewed: Wednesday, May 20, 2026
Just want to point out that I return with full tank, however due to the difficulty in finding the return site, I wasted a bit of time around to find the place and eventually the meter is just a little bit away from the F mark and yet your staff added 30 GBP to my bill. I understand that 30 GBP meant half tank of petrol, this is very unfair!
Read More >
M.Vardalia
London
9.7 /10 Excellent
Reviewed: Wednesday, May 20, 2026
The car was great. enjoyed the drive. However, why give a car that needs a service. I had the car for 2 days, was starting to enjoy it, then the alert comes up and says it needs a service.
Read More >
Salwan Finj
London
10 /10 Excellent
Reviewed: Wednesday, May 20, 2026
The service and staff were excellent and I highly recommend booking with Alamo.
Read More >

More Car Rental Brands at Heathrow Airport T1-T4

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

What's the address of the rental location?

ENTERPRISE RENT A CAR NORTHERN PERIMETER ROAD,HEATHROW,ENG,TW6 2RY,GB

What is the Telephone Number?

0208-1501809

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time when you pick up the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

25 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）
In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).
For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.7 mi from Heathrow Airport T5
1.2 mi from Heathrow Airport T1-T4
1.2 mi from Heathrow Airport
Railway Stations
0.8 mi from Heathrow Terminal 5
1.1 mi from Heathrow Terminals 2 & 3
1.9 mi from Heathrow Terminal 4
Hotels
12.3 mi from Copthorne Tara Hotel London Kensington
12.5 mi from Seraphine London Kensington Garden Hotel
12.7 mi from Millennium Gloucester Hotel London
Other Landmarks
10.2 mi from Hyde Park
15.1 mi from Trafalgar Square
15.2 mi from Big Ben

Alamo, London - Heathrow Airport Car Rental

Alamo - London - Heathrow Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Paid:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Heathrow Airport T1-T4

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks