From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3564412060
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3564412060
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Big Thumb, Penang Airport Car Rental

Big Thumb 600+ ratings, 5 reviews

Penang, Sabah, Malaysia

9.5 / 10 Excellent

Big Thumb - Penang Airport Information, Car Rental Instructions & Policies

Store Location

PENANG AIRPORT

Telephone

+604-656 6896

Pickup from Branch or Car Park & After Hours Pickup

The Big Thumb - Penang Airport car rental location is located out of the airport

Please contact the staff to pick you up to Big Thumb - Penang Airport car rental when you arrived.

Before picking up the car, Big Thumb will contact you in order to confirm the meeting time and location. A representative from Big Thumb will meet you at the airport. If you need to contact Big Thumb to set, change or cancel a meeting, please dial 604-656 6896. If no answer, you can also contact Jessica at 6(016-4140916) or Annie at 6(010-5082636). Please note that pick-up outside office hours (08:00 - 20:00) is ssubject to an extra fee of MYR 50. If you have booked a pick-up time outside office hours, the fee has already been paid during the order.

Return to the Store, Car Park or Key Box & After Hours Return

Please call Big Thumb in advance in order to define a drop off time. You can contact Big Thumb by dialing 604-656 6896. If no answer, you can also contact Jessica at 6(016-4140916) or Annie at 6(010-5082636). Please note that drop-off outside office hours (08:00 - 20:00) is ssubject to an extra fee of MYR 50. If you have booked a drop-off time outside office hours, the fee has already been paid during the order.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59
00:00 -08:00
08:00 -20:00
20:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
MYR 30/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
USD 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 30/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 30/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 30/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Penang Airport

Hotels

0.5 mi from Island Hostel

0.6 mi from TH Hotel Penang

0.8 mi from Penang Airport Setia Homestay

Other Landmarks

4.9 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.5 mi from Komtar

9.9 mi from Penang Jetty

FIND ME A CHEAP RENTAL
Map view of Big Thumb Store Location
coordinates: 5.29261 100.265634

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 9.5 / 10 Excellent

  • Vehicle condition: 8.8
  • Vehicle cleanliness: 8.8
  • Spaciousness: 8.8
  • Counter staff: 10.0
  • Pick-up location: 9.6
  • Drop-off location: 9.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Ivan

    Penang

    10 /10 Excellent

    Reviewed: Friday, March 1, 2024

    Like: On the last day discovered the car had a dent at the back. Contacted the company and explained. They don't give ridiculous price for repair. Jus a small fee upon returning of vehicle. Overall experience excellent.
    Read More >
  • PY Ang

    Penang

    9.6 /10 Excellent

    Reviewed: Friday, March 1, 2024

    Like: Staff were very efficient. Car was reasonably new and clean.
    Read More >
  • T.Tjang

    Penang

    9.4 /10 Excellent

    Reviewed: Friday, March 1, 2024

    Like: Overall value for money
    Dislike: Possibly set up a counter at airport for easy pick up and drop off
    Read More >
  • W.liongmeng

    Penang

    9.2 /10 Excellent

    Reviewed: Friday, March 1, 2024

    Like: clean, good condition of car, match the supply
    Read More >
  • T.Lee

    Penang

    9.6 /10 Excellent

    Reviewed: Friday, March 1, 2024

    Like: Overall is good. Friendly people i met & lots of delicious food i was enjoyed during this trip. Definitedly will come back here again in further time
    Read More >
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