Thailand Car Rentals

차럥 상태가 좋았다. 카운터 직원이 친절했다

The car has got a lot of miles! The one I have is over 160000 kh already

The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.

I like Thai rent a car, great customer service and you also can do late return for 4 hrs. I recommend to rent a car from this company!

Good car, nice service.

Excellent got new car

การบริการที่ดี เป็นมิตรกับลูกค้า แจ้งรายละเอียดที่เป็นประโยชน์

The car is clean and i have upgrade to xtrail. When I arrive for pick up the car, the cust service is helpfull, but he quite confused with my booking because he said he have no confirmation from qeeq. So he a little bit cheeky and sarcasm when we thank him for car upgrade.

Brand New Car

기대했던 만큼 공간이 충분했고, 차량의 상태가 좋았습니다

外装は小傷程度で、内部はほとんど傷や汚れのないとてもきれいな車両でした。走行距離も6万キロ程度で、走行上もなんの問題もありませんでした。

So far so good.

에이비스 사무실이 공항내부에 있어 외부에서는 사무실을 찾을 수 없었습니다. 공항에서 근무하시는 분이 대신 전화 주셔서 차를 빌릴수 있었습니다.

受付カウンターの方はスムーズで良かったです。 去年から5回お借りしていますが、Europecarも含めて、古い車ばかりです。 距離も80,000Km～120,000Kmのものばかりで残念。 日本だと原則、4年以下の車なのですが。。。 WIPER(ウォッシャー)のタンクに水がない。 ガソリンが満タンではない。(これは今まで100回以上、色々な国でレンタカーをお借りして初めてでした。) 満タンでなかったので、チェック用紙にきさいしてあったので、サインをしました。 走り出して直ぐに、20くらいのデジタルメモリが1つ消えました。 返却前にスタンドで給油して、このくらいかな？って、メモリをチェックして返却したら、給油の時より1メモリ減っていて、300Bの請求をされました。 納得いかず、支払わないと言ったら、デポジットから引くので良いですよ！ 日本人の私には、信じられないです。 以前、満タン返しをしなかったときは、概算500Bと給油をする移動費用で100B請求されて支払いました。 にもかかわらず、流石に今回、なっとくいかず、メールしました。 日本、パリ、オーストラリア、USのEuropecarさんでは、勿論、凄く良いです。 タイのスワンナプーム空港は二度と借りないです。 オフィスのMISS TIM？さんは、ルールだからしかたがない！っと、おっしゃっていましたが、ここの会社の社則？柔軟性の指導？をしないとダメだと思います。 レンタカー会社の中で、トップクラスの規模なのに、サービスに問題があるのが残念です。

Thank you very much for upgrade to Yaris Aktiv :)

Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .

Car was clean, but SO MANY dings and scratches. I was VERY worried they would try to blame me when I returned the car. They did not try.

早朝便での入国であったが24時間対応なのでとてもありがたい。ただ返却場所を探すのが難しかった。

予想以上に傷だらけの古い車だった。 日本語堪能な現地スタッフのサポートあり安心。

I had a little extra charge to adjust the pickup and dropoff time

返却場所の説明と資料をもらったが, 指示が不完全で一度間違えた。その後, 迷いながら偶然たどり着いたが, 資料は分かりにくい。

Airport was newly rebuilt and so had poor signage. Not the fault of car rental company.

It can be a bit tricky to locate the pick up counter if you are an international traveler as the counter in inside the domestic arrival hall. Locate the information counter in the domestic airport just beside the international airport to start with.

During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.

満足しています。返却場所への道順がとても緊張します。

The car that I rented is a Toyota Yaris Ativ, I didn't expect them to give me an old year Yaris Ativ, and there is no parking sensor on this vehicle. However, the car's condition so far so good. I was late to return the car as I needed to drive 2.5 hours from Hua Hin to Bangkok. The staff can't stop calling me and telling me I need to pay the extra charges. I already told her I have no problem paying extra fee, but still receiving their call on the road. So annoying.

We needed to extend one day, but the car was already promised to somebody else. However they made is possible to switch the booking. We had to pay about 300 THB more, but I'm glad it saved us 6 hours on the road.

Been a frequent customer of Thai Rent-A-Car. For some reason though, there are better deals or availability on third-party sites than on their own. But overall, always been a pleasant experience.

Every panel except the roof was either scratched, dented, scraped or chipped. We did not add any damage to the vehicle! Europcar should not rent out vehicles in this condition. Mileage was over 105000km on pick up Seats were very uncomfortable, but the cars economy was good.

All very good

Took slightly longer than expected to get the car, but not excessive. Received a free upgrade. Car was in good condition.

スタッフはフレンドリーで良い人達

カウンターは、到着ロビーの近くにあり、しかも２４時間営業で大変便利です。カウンターから車の駐車場もExit 8の前にあり至近距離にある。スタッフの対応は普通であるが手際よく対応していた。車が１３万キロ走行したもので、特に故障はなかったが、外装には所々に傷が見られた。車内の清掃は、車が古いせいかあまり清潔には見えなかったが、不満はない。車のトランクにはすべてのスーツケース（大型２、中型１、小型１）が収まるほど広く、後部座席にも十分な余裕があるほど広かった。飛行機の発着時間に対して２４時間営業は大変重宝であるので、今後もこの会社を利用することになるであろうと思われる。

The counter staff are very helpful. We don't wait that long to get the car. All terms and conditioned are well explained before we signed the paper

第一次听说这家租车公司。取车点很容易找到，工作人员态度很好，办理完手续后去室外取车。取车时先对外观做了全面的检查并签字。需要注意的是，车里没有导航。估计大部分租车者都需要导航，所以强烈建议事先准备一个手机支架以便使用手机导航。另外，我自备了婴儿座椅，但是因为安全带的长度略短，无法固定住座椅，所以我无法使用安全座椅。此安全座椅在我自己的车上是可以正常使用的（安全带足够长）。异地还车并没有额外的高额费用，我非常惊喜。还车地点不太容易找到，但是用心找还是没问题的。

The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit. Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.

Brand new car, practically still running in. Spacious and supports Apple CarPlay.

차량 연식이 너무 오래되어 상태가 좋지 못했다.

모든면에서 훌륭한 서비스였습니다

สถานที่ไม่ไกลจากที่อยู่ ค้นหาได้ง่าย พนักงานต้อนรับเป็นอย่างดี รับรถเร็ว รถสะอาด ขับดี

Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.

Booking a van but giving a different type of vehicle

차량 반납시 찾오기가 힘들어요 돌아올 장소 네비게이션에 저장해주시면 좋겠습니다

受付カウンターではなく、電話連絡でした。連絡後、直ぐに車を用意してくれ、待ち時間無しで利用できました。また、返却も空港の指定場所にて待合せを行い、スムーズに返却出来ました。総じて、受付カウンターが無くても、問題無かったです。

No water for automatic cleaning the front window available at pickup

The car was had many scratches and damages to the car body when we picked it up. The main head light on the right hand side was not throwing light in the correct direction.

Should check car condition before handover to customer, I find out that the car I rent it from your is very low air tire pressure. It shouldn't happen.

スタッフは特にこれといって何もありませんが、車両はやはり130,000キロ以上の傷だらけの車両でした

The rental car process was smooth and efficiently carried out and there’s not much of hassle and trouble

Everything was great ! The car were in good condition 8/10 just some minor scratches and dent, staff were very helpful, they even offer to carry my luggage