QEEQ

Driver's License in Portugal

All licences issued in the European Union are accepted. 


Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of rental have not been in Europe for longer than 6 months.If your domestic driver's license is printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required to present together with your domestic driver's license at the time you rent a car in Portugal. 


To drive in Portugal, the driver must present a valid national driver's license that has been held for at least 1 or 2 years(according to different car rental company)


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.


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Guest reviews

1 /

September 21, 2021

Destination: Faro

4Average

Car was in very poor condition. The worst car we have ever rente d in our life…

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B.Daniel

September 20, 2021

Destination: Madeira

7.7Memorable

Had a problem with rental car and had to be replaced on day 3 of our holiday, but was sorted out with Avis with an upgraded vehicle , sent a taxi to our accommodation to take us back to the airport and pick up replacement

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Rene Sanchez

September 19, 2021

Destination: Lisbon

9.7Una muy buena y amable esperiencia!

La atención fue buenísima y la información dada fue de mucha ayuda! Me hubiera gustado que el coche hubiera tenido líquido de parabrisas y la lámpara del aceite estaba encendida, de todos modos Lo recomiendo 100%

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Rafael

September 19, 2021

Destination: Lisbon

9Excellent

Long wait to get the car and first representative with whom I spoke (on Sunday 29 @20:30) failed to be helpful with an issue I had related to the deposit.

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C.Dodanis

May 29, 2021

Destination: Porto

9.3Quick checkout/ checkin but more clarity needed

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

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May 28, 2021

Destination: Faro

8.7Excellent

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

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April 1, 2021

Destination: Lisbon

9.7Very convenient, airport pickup

Staff is very welcoming. They made sure I had everything I needed. Very clean office.

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March 17, 2021

Destination: Madeira

9.7Overall is good.

Always check tire pressure after pickup, you can pump them at any gasoline station. Repsol is my recomendation. Make sure you pay for extended insurance coverage in places like Madeira :)

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T.Zauli Batista

March 16, 2021

Destination: Armacao de Pera

10Easy and simple

Great service

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P.Poirier

March 5, 2021

Destination: Porto

8.7Great staff

I use rental car almost every month in Porto. Staff at DriveOnHolidays are the friendliest and most helpful of all of the companies I've used.

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c.pissarra

December 24, 2020

Destination: Lisbon

7.3Good

Waiting time to get the car was excessive! All Avis preferred clients went ahead All booths were blocked by them “Normal” clients were served only after the preferred ones even if they have arrived after yo the counters area.

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December 14, 2020

Destination: Lisbon

9Value for money simple car rental

The automated booking kiosk was not 100% operational.

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C.Leung

December 13, 2020

Destination: Lisbon

9.7Value for money and great experince

extremely friendly staff and easy picking up progress, drop off also super efficient.

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P.Poirier

October 15, 2020

Destination: Porto

7Good

OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.

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J.Madruga

August 18, 2020

Destination: Pico

9.3Excellent

The only reason I filled out this reading questionnaire was to comment on the drop off process at Pico airport. I had a 9:45 AM flight and showed up at 9 o’clock to drop off the car. Given that the company knows that there is a flight in the morning with rental contracts ending the same day that they would be available to receive the car. At 9 there was no line to go in through security, which was my plan to relax before my flight. The booth didn’t open until 9:20 with boarding the plane starting 10 minutes later. At this time there was a very long line at security. When the two guys arrived and I complained, They said they were arriving from Faial and the reason they were late. There I was with an eye on the clock to board my flight while trying to return someone else’s car. Stressful and ridiculous. Why the company at Pico airport can’t hire someone locally to attend to clients promptly is beyond me. Maybe using a different company in the future at that airport who’s booths were open at a reasonable time.

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S.Scotting

August 12, 2020

Destination: Pico

7Terrible! Had to wait 2.5 hours at rental counter to receive pre-booked car.

Terrible experience. We booked a car for 12pm, but did not receive a car until after 14.30pm. 2.5 hours of waiting with 8 other people who had also booked cars with Ilha Verde that were not available. This was so frustrating, and I had 2 small children that were going nuts in the airport trying to wait. And we had to wear our face masks the entire time, unable to breathe in the hot airport terminal. After 2 hours of waiting and not getting any information from the representative, another employee came to tell us the owner had been trying to save money by cancelling the insurance on some cars during the pandemic, so they were waiting for cars to be be returned and cleaned before they could be given to us. Terrible experience, would never book a car with them again.

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August 11, 2020

Destination: Faro

9.3Excellent

Great

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Denys Ustymenko

August 10, 2020

Destination: Porto

8.7Very Good

Car was clean, staff very friendly, but I spent approx 40 mins in a queue (I had 3 clients before me)...one counter..

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D.Bailey

August 6, 2020

Destination: Lisbon

6Disappointing vehicle, average everything else.

The car was much worse than I expected. I do not see how a Fiat Panda is equivalent to a Fiat 500 (as booked). Made motorway journeys uncomfortable. I have booked three cars this summer and this was by far the most expensive, as well as the worst vehicle.

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D.Vieira

June 2, 2020

Destination: Lisbon

9Great-

Please please please check the tire pressure. This is the third time that it shows low tire pressure. I spent another 30+ at the repair fácil getting them to figure out how to fix the tire pressure. Everything else was great!

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C.Carreiro

May 2, 2020

Destination: Ponta Delgada

10Very easy to book and great choice of car at excellent prices.

Have rented from Ilha Verde before and it has always been a very good experience.

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March 31, 2020

Destination: Lisbon

10Smooth

New cars, good people

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March 25, 2020

Destination: Lisbon

6.7Not nice at all

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

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Randall Stevens

March 20, 2020

Destination: Porto

8.7Overall: good

Everything was good, but at the counter the staff could not find my reservation for a long time (approx. 10 mins), also deposit was a little higher than I expected (approx 900 EUR, I expected 500-600 EUR, but it was returned in full finally). The car was clean and in good condition.

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Peter G.

March 19, 2020

Destination: Lisbon

9Very bad customer service

When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.

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T.Somprasong

March 11, 2020

Destination: Lisbon

8.7Car in a good condition.

Good service.

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D.Pinto

March 10, 2020

Destination: Ponta Delgada

9.3Cheap and quality service, but be careful about insurance.

No issues at pickup nor drop-off, and they were always available if something came up.

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March 5, 2020

Destination: Faro

9.3I have every confidence in EasyRentcars but you need to tame the upstream providers somehow.

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

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M.Taylor

March 1, 2020

Destination: Faro

10Painless

One of the best experiences I’ve had renting a car for many a year.

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F.Salgueiro

February 28, 2020

Destination: Lisbon

9.7to repeat....

Simple and efficient

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February 28, 2020

Destination: Porto

9.3Easy, fast and everything at a good price !

Fast and friendly. Like always.

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Bobby

February 25, 2020

Destination: Lisbon

9.7All good - no issues

The airport pickup desk was crazy busy, but i'd read that online before i travelled.

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Matej

February 19, 2020

Destination: Lisbon

8.7So far so good

I had to purchase insurance because the deposit was too high (over 3000€)...so I paid double the price of the rent :/

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Miguel

February 17, 2020

Destination: Lisbon

9.3Excellent

Excelente servicio y vehículos en perfecto estado.

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February 17, 2020

Destination: Lisbon

10Excellent

very nice staff, even though english is not their first language, everything went smoothly (with google translate lol)

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s.Koonce

February 12, 2020

Destination: Madeira

9.7Madeira not easy to drive there

The car didn't have much power

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S.KOONCE

February 12, 2020

Destination: Sao Miguel

10Sao Miguel easier to drive

The car didn't have much power.

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F.Salgueiro

February 5, 2020

Destination: Lisbon

9.3Excellent

Good

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David

January 27, 2020

Destination: Ponta Delgada

9.3Excellent

It was all very good except for the 10 euro paid on collection for cleaning. I don't remember there being any mention of it before. The overall price would still have been extremely good but little hidden charges are so annoying and disappointing. There was a large scratch under the front of the car. This was not marked on the existing damage sheet. However, it turned out they did have a record of the damage, so that was OK but a worry for a while.

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H.Park

January 21, 2020

Destination: Lisbon

8Very Good

I waited for a long time than I expected. The staffs were kind.

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S.Park

January 21, 2020

Destination: Lisbon

8Very Good

I had to pay more for my car. They didn’t prepare automatic so i have to pay 25 euros more. Attitude of staff was good but the car was not good.

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Denys Bondarenko

January 17, 2020

Destination: Lisbon

6.3Average

The guy on the counter without my approval has added their insurance that cost 90 Euro and told me that this money deposited for gasoline and tall payer. Also, he has hidden the contract behind the check-in document so I realized what happened only after I've returned home and money that was charged wasn't returned. Moreover, they provided a contract on Portugal so you where I tried to understand this contract and resolve the problem with the Goldcar I've realized in case I wanted to read it on the counter I wouldn't understand it. This is addition way how they increase the probability to "sell" you more extras without you confirmation

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J.Sluijter

January 13, 2020

Destination: Faro

8Feelings of trust by booking through Easyrentcars.com; we will certainly book our car for next trip

At pickup: we were shortly after 20:00 hrs, so Autorent claimed a penalty of €35,-- for helping outside office hours! We did not get the car without paying €35. At our hotel we got the message that they forgot to handover my my driverslicense; I had to drive from Albufeira to Faro to pick up my drivers license. At return of the car the checking man was so helpful to drive us to the airporthotel (instead of shuttle to airport). Happy with that (saved a 16 min walk; we had no luggage then).

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Shurik

January 12, 2020

Destination: Lisbon

8.3Very Good

No, I got Ford Fiesta instead of Mini Unlike other companies, no one was waiting at the airport. They don't answer to WhatsApp messages. We had to call the office and wait 25 minutes.

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January 10, 2020

Destination: Ponta Delgada

9A good experience.

The location is not at the airport, however there is a shuttle service. Customer service was good.

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T.Wilson

January 8, 2020

Destination: Lisbon

8.7Very Good

Staff were inflexible about early pick-up (even though cars were available) and tried to up-sell a more expensive package in order to have the car 1 hour earlier. We waited the hour, then completed pickup with a friendly and helpful staff member. Numerous add-ons, such as obligatory transponder for the toll highways, were unexpected - but the total amount was not excessive.

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L.Feltham

January 7, 2020

Destination: Lisbon

8.7Very Good

Need to answer the phones I arrived in the morning 0.8.30 no one there called phones 25 mins no answer then someone turned up no sorry nothing but the car return was very quick and hassle free

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January 4, 2020

Destination: Lisbon

8.3good

too much time spent in the pick-up process

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T.Zafar

January 3, 2020

Destination: Faro

10Excellent

Great car great price

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A.Khan

January 3, 2020

Destination: Faro

10Excellent

Great car great price

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Best car rental deals in Portugal

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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