19 Car Rental Brands at Toulouse Airport (TLS)

Reviewed: March 3, 2020

Super smooth & Easy collection and drop-off as always!

Reviewed: January 31, 2020

Staff were not that helpful and the car was dirty inside

Reviewed: December 20, 2019

Smooth as always!

Reviewed: October 12, 2019

All good, no problems, deposit was a bit harsh!

Reviewed: October 10, 2019

Great convenient location so close to the airport, smooth drop off and fly.

Reviewed: March 3, 2020

Although the car had bumps all over it the staff was great.

Reviewed: October 11, 2019

I was served by a very nice man, Yann. It was his first day in the job but he was excellent. Very friendly yet very professional. I resent being billed for some petrol when I had filled the car & the 'drop-off' man said everything was OK.

Reviewed: September 22, 2019

I’ve rented from Europcar many times over the past few years, and I've never experienced the hustle that I was confronted with in Toulouse Blagnac. I arrived an hour before my scheduled pickup time, and without calling over to the parking garage, the rep told me that my car was not ready, but that she could provide me with different car for a €50 additional fee. I chose to wait an hour. When I asked her if there was a chance that my car would be ready before the scheduled time, she guaranteed me that it would not, but she also guaranteed me that it would be ready at exactly the scheduled time. Clearly, this was a deception – pay €50 more and leave now, or we’ll make you wait an hour. Then when I did rent the vehicle, another rep tried twice to convince me to upgrade my insurance, even after I showed him that I had already upgraded insurance through Easy Car, and he tried twice to convince me to sign off on the agreement that would allow me to return the car without a full tank, even after he admitted that it would cost considerably more than if I filled the tank, which I said was not a problem for me. I've never had an experience like this in other Europcar agencies that I dealt with over the years: Paris, Montpellier, and Millau. Unless Europcar is willing to address these issues, I will never again rent a car from them at the Toulouse airport.

Reviewed: August 20, 2019

Feels like they’re more interested in finding a problem with the car after you’ve rented it than making sure you’re OK during your rental, but it did a job.

Reviewed: July 2, 2019

The car was good, BUT it took over an hour to pick it up which is unacceptable.

Reviewed: November 5, 2019

Wait time was way too long. Only a queue of c. 6 people but so slow in processing. Paid extra for a Volvo but was given a Fiat with no alternative.

Reviewed: August 20, 2019

We liked the car. Service for us at collection and drop off were good but another customer was getting a hard sell for extra insurance which would put us off renting with budget again. We did have to queue a long time to pick up the car.

Reviewed: July 19, 2019

Good

Reviewed: February 13, 2019

Temps d attente trop long pour la recuperation du véhicule. J aurai du récupérer le vehicule a 19h00 je l ai récupéré 1h30 plus tard suite a un probleme avec un client précédent. Il n y avait qu une personne pour accueillir et s occuper des clients. Pas tres judicieux...

Reviewed: August 13, 2019

הכל היה מצויין בעיקר שקיבלנו רכב של 7 מקומות

Reviewed: May 8, 2019

Trop d'attente pour récupérer la voiture... plus de 50 mins alors qu'il y avait seulement 3 personnes devant nous. L'agent était seul un vendredi soir à 19-20h et malheureusement très lent. Dommage...

Reviewed: July 3, 2019

Car was ok. Wait time for collection wholey unacceptable, oven an hour as only one staff working.

Reviewed: May 14, 2019

There wasn't a rep at drop off so had to post the keys. Although we know the tank was full on return and no damage, I am still waiting for confirmation that no extra charges are being applied and the deposit has been cancelled.

Reviewed: June 26, 2019

All excellent except rather a long wait to pick up car.

Reviewed: June 19, 2019

Dollar was hard to find and you actually had to go to the Hertz desk - there was a small Dollar sign which I missed when I was first looking around. I queued for 45 minutes. The lady at the desk was dismissive and quite rude. When I questioned the insurance policy she looked annoyed an tutted at me. She couldn’t answer my query nor did she try. I was left to go and find the car, inspect it by myself.

Reviewed: April 28, 2019

Le siège du véhicule n’était pas très confortable. Le véhicule essence boîte automatique m’a obligé a refaire 3 pauses carburant dans la journée.

Reviewed: April 15, 2019

Didn't appreciate, on pickup, the hard selling tactics of additional insurance and threats around penalties for damage or not refuelling the car on return. Stating that prices are cheap because there's an expectation that additional sales will be made on pickup made you feel you were being cheated. Ignoring all that, the car provided was in good condition and caused no problems.

Reviewed: March 7, 2019

had a problem with the snow chains / Socks, they gave me only 2 and they were all torn. I was refunded for the socks but couldn't go on mountains as to go back to office to change the socks was a 3hr drive that didn't make sense!!