15 Car Rental Brands at Sunshine Coast Airport (MCY)

Reviewed: March 10, 2020

The vehicle was everything as advertised being new, clean and very nice to drive.

Reviewed: March 7, 2020

Great experience. Will use again.

Reviewed: January 19, 2020

Quick and easy pick up and return and the staff were super friendly! Could not have been a more pleasant experience.

Reviewed: December 6, 2019

Excellent experience. We will be back next time. Also great pricing.

Reviewed: November 19, 2019

The car was ready when I arrived and this was important to me and to the reasons to hire and my circumstances. The staff were friendly courteous and easy to deal with An excellent experience!

Reviewed: September 8, 2019

Just concerned about the damage report. We were shown a drawing of vehicle with damage indicated, at the desk, but didnt have that drawing to compare with our own inspection in the car lot. As we didn’t damage the vehicle, just hoping their before & after audits are the same as we couldn’t reference the “before” report. Also, great that car had SatNav, but it would only work if destination address has a number preceding street name. It seems the airport has no street “number” so we weren’t able to use it to find our way back to the airport, which was stressful.

Reviewed: July 1, 2019

The car was better than expected and the staff were helpful and friendly, both picking up and dropping off. The overall experience was very smooth.

Reviewed: August 25, 2019

Excellent service from Alamo. Very quick process. Got upgraded to 4WD at no extra cost. Highly recommend

Reviewed: July 23, 2019

Only complaint was no parking spots for alamo available on drop-off. Drive a few laps of the car park before being flagged down by a staff member who happened to be doing a return. Once he took the car the drop-off process was super quick. Everything else went great!

Reviewed: August 21, 2019

Best price & quality customer service

Reviewed: September 5, 2018

Like: Price was almost too good to be true. Kept thinking I'd get stung on pick up or drop off but I was wrong. Service was fantastic and quick and the car was clean and in good condition. Pick up and drop off were very fast and efficient.
Dislike: Nil.

Reviewed: July 7, 2019

Near new car. Instructions from staff very clear. All good

Reviewed: June 24, 2019

Great value for money. Everything went well.

Reviewed: June 18, 2019

Super impressed. Car was in great condition and staff were great

Reviewed: April 28, 2019

Waited at the airport for pickup for 15+ minutes as their phone was on silent so we couldn’t let them know we had arrived to be collected. Upon being picked up from the airport they arrived in a car with no car seat for our 3 month old (which had been requested prior). Once we had been taken back to the office to sign paperwork etc a car seat was put in the car; however as he was struggling to put it in, he asked my partner if he would like to have a go at installing it. This didn’t fill me with confidence. Once at our hotel I noticed the baby seat belt straps were not looped over the safety bar at the back of the car seat - which is a huge safety issue. Overall not impressed with the service and probably would not book with them again.

Reviewed: March 29, 2019

Maybe have a second check in team member when the shuttle arrives

Reviewed: March 7, 2019

I had booked it for 3 and as the people still had it out, I was told that they had until 3.30 with no extra charge. The car didn't get back until about 3.40 so we had to sit and wait. If I had been told that it might not be ready until 3.30, we would have come later.

Reviewed: March 2, 2019

The supplier charged me $100 more. He had seen my voucher with super insurance but added their own insurance without my notice.

Reviewed: July 16, 2018

Like: Had a great time
Dislike: Nothing Happy with everything