“Terrible, the car was not cleanded and very dirty. We will not hire car from Europcar in future.”
About Europcar:2.7/10
I picked up the car at Sevilla airport. A male staff highly recommended another model, a MBW 2.20d, for us. He said that the car used diesel and it would has less fuel cost for travelling long distance. Owing to the darkness environment in the carpark, we could not easily identify the dirty situation of the car. After leaving the airport and under the sunlight, we found that the car was very very dirty. There was dust and debris inside the storing spaces at the doors and cabinet, mud on the carpart. Many white spots/paint on all seats. It was very disappointed that such car was not cleaned throughly before giving to customers.
We've got extra charges from final invoice.
Evnenthough it was existing damages from first time the pickup area!!
When we picked up and returned the car we couldn't get the professional check and information from the staff.
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