Average rating on Thrifty at Memphis Airport: 8.2 /10


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Compact | Mazda 3 or similar
“Airport rental in Memphis”
About Thrifty: 8.0 /10
Right front tire on the vehicle was nearly bald
About QEEQ: 8.0 /10
Much better price than other similar organizations
Reviewed: Thu, Nov 25, 2021

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Mini Van | Chrysler Pacifica or similar
“The radio was broken. Hard to set up bluetooth. Good ride and good on gas”
About Thrifty: 7.7 /10
They didnt have enough cars. Had to wait at airport. Started my trip 1 hour late
About QEEQ: 10.0 /10
Great service
Reviewed: Thu, Feb 20, 2020


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Full Size | Chevrolet Malibu or similar
“Smooth process and will be even smoother next time.”
About Thrifty: 10.0 /10
Line was long in the cold weather just for me to find out I had to wait 24 hours to pick up rental since it was reserved with my debit card. After a 90 min wait, I was on my way.
About QEEQ: 10.0 /10
Pretty simple platform. Price did not drop.
Reviewed: Wed, Feb 5, 2020


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Intermediate | Toyota Corolla or similar
“Fine until the hurricane”
About Thrifty: 10.0 /10
Shocking treatment from their call centre. Had to take car back despite a hurricane. They refused to help despite state of emergency issued by president trump for Louisiana. The airport was closed, there was no public transportation, no taxis, no uber or lyft. The thrifty office was open so we were forced to return the car, driving in dangerous conditions with no means of getting back to the city. Thrifty call centre refused to transfer me to branch and insisted on the car being returned or they would charge: never again!
About QEEQ: 9.0 /10
Reviewed: Thu, Jul 25, 2019


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Compact | Ford Focus or similar
“The 3 young ladies(?) working customer service at THRIFTY was Rude ,attitude sucks ; they don’t need”
About Thrifty: 7.3 /10
The 3 young ladies(?) working customer service at THRIFTY was Rude ,attitude sucks ; they don’t need to be working there.. My party , we had to wait 2 hrs are more for a vehicle, the date of pick up slot of people had to wait .. They need to work on CUSTOMER SERVICE SKILLS
Reviewed: Thu, May 23, 2019


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Intermediate | Toyota Corolla or similar
“A Memphis Wedding”
About Thrifty: 8.4 /10
Like: I liked how the lot attendant took pictures of the damages to the car prior to me leaving the lot. She also washed the car. Staff were very nice considering I had to go to this location when my original location only had an Expedition truck when I requested a small economy car during the rental process
Dislike: I did not like that the car I rented was not available at the location I was to rent it from and I had to go to an alternate location. I returned the car on a Sunday, 2 hours before the return time during a holiday weekend. As of today 5/29/18, I have been charged $50 per day for a car I returned 2 days ago. Both transactions are pending, I will wait a week to see if they disappear.
Reviewed: Wed, May 30, 2018

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