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Live Chat Email Us Service Code: 6651750279

I will try to booking in advance, maybe than one wk from the app. That will smoothly than this time.

Reviewed: Tue, Feb 18, 2020
About NIPPON: 8.7 /10
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
About QEEQ: 7.0 /10
For this application, I think a bit mistaken about the final dealer’s address and telephone number that not match from the address and telephone number that shows from the google map. But when I go to the dealer office, he gives me another telephone number for GPS setting before returning on the last day. From the telephone number that shows on the confirmation voucher is the another branch nearby these.
Mini | Toyota Vitz or similar

Relevant Reviews on NIPPON in Japan


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Economy | Honda Fit or similar
Reviewed: Wed, Jul 27, 2022
“Quick and easy!!”
About NIPPON: 10.0 /10
Outstanding customer service! I look forward to their services in the future.
About QEEQ: 10.0 /10
Easy and very convenient for international travel.

Rudin Leong

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Intermediate | Honda Fit or similar
Reviewed: Tue, Jan 7, 2020
“8D7N road trip across Osaka, Kyoto, Biwako Valley, Kobe and Nara”
About NIPPON: 9.7 /10
The only feedback is that the staff did not recommend us to use ETC pass for tolls payment
About QEEQ: 10.0 /10


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Intermediate | Honda Fit or similar
Reviewed: Tue, Dec 31, 2019
About NIPPON: 9.7 /10
Very good experience. If the pickup location instruction can be clearer, that will be perfect!
About QEEQ: 10.0 /10
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Compact | Suzuki Baleno or similar
Reviewed: Wed, Dec 18, 2019
“very professional service”
About NIPPON: 8.0 /10
I got the car not my booked model Suzuki Baleno and they gave me another model Suzuki Maruti vehicle body height too high. It can't get into the car park elevator when check-in hotel.
About QEEQ: 8.0 /10

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Intermediate | Honda Fit or similar
Reviewed: Sat, Nov 30, 2019
About NIPPON: 6.7 /10
Counter staff could not speak English and was inpatient. Another staff who showed us the car used an audio for translation, that was helpful. Note the GPS was only partially English. Strongly recommend non-Japanese drivers to have a backup gps. We were a given sienna.

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