QEEQ

I will try to booking in advance, maybe than one wk from the app. That will smoothly than this time.

About NIPPON: 8.7 /10
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
About QEEQ: 7.0 /10
For this application, I think a bit mistaken about the final dealer’s address and telephone number that not match from the address and telephone number that shows from the google map. But when I go to the dealer office, he gives me another telephone number for GPS setting before returning on the last day. From the telephone number that shows on the confirmation voucher is the another branch nearby these.
Reviewed: Tue, Feb 18, 2020
Mini | Toyota Vitz or similar

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E.Maruyama

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Compact | Suzuki Baleno or similar
About NIPPON: 5.7 /10
店が移転している知らせがなく、電話も変わっていて探すのが大変だった。予約8時にしていたが、ずいぶん後に返却が9時というメールがきて飛行機の時間を変更し、飛行機キャンセル料二万円かかった。他のレンタカー会社は8時なのに
Reviewed: Sun, Jan 5, 2020

JOHN-TIM

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Compact | Suzuki Baleno or similar
“very professional service”
About NIPPON: 8.0 /10
I got the car not my booked model Suzuki Baleno and they gave me another model Suzuki Maruti vehicle body height too high. It can't get into the car park elevator when check-in hotel.
About QEEQ: 8.0 /10
Reviewed: Wed, Dec 18, 2019

Tan

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Mini Van | toyota Wish or similar
About NIPPON: 7.3 /10
Staff speaks very little English. GPS language has been set to English but the map and setting are still in Japanese. Not that useful. I recommend using own GPS.
About QEEQ: 8.0 /10
Reviewed: Sun, Dec 8, 2019

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Mini | Toyota Vitz or similar
About NIPPON: 7.7 /10
All up to expectation.
About QEEQ: 9.0 /10
Reviewed: Mon, Nov 25, 2019

L.Chueen Beng

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Intermediate | Toyota Corolla or similar
“Gratitute”
About NIPPON: 10.0 /10
Like: Tq so much for offering us such a good car for our use for 10 days.tq
Dislike: Nothing much.overall we are very satisfied
Reviewed: Mon, Dec 4, 2017

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